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Holiday Inn Baton Rouge South Hotel

3.0 of 5
9940 Airline Hwy., Baton Rouge, LA 70816
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Ranked #33 of 64 hotels in Baton Rouge
3.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    13
    7
    6
    5
    7
Date Rating
David R
Baton Rouge
Reviewer
5 reviews
4 of 5 stars Reviewed 6 January 2012

I had problems with the front desk staff when checking into this hotel. I stayed at this hotel the week before Chrismas with my kids. The bedroom is very comfortable but the bathrooms are very small. The best thing about the hotel is the indoor/outdoor pool. My kids were in paradise and I could get some work done. The restaraunt... More

Was this review helpful? Yes
Allison Crump, Director of Sales at Holiday Inn Baton Rouge South Hotel, responded to this review
23 January 2012

I appreciate the time you took to share your experience here at The Holiday Inn South Baton Rouge. Our goal is for each and every guest to have the best possible experience in our hotel, where all expectations are exceeded by our staff. We value your business as a guest, and appreciate your positive feedback. Around this time of the... More

SoWorthy
1 review
2 of 5 stars Reviewed 24 November 2011

The TVs at the Bar and lounge area are ANCIENT! Horrible, small box TVs with poor screens. The rooms are decorated nicely but the linens and bathrooms are dirty. I do not plan to stay in this hotel again unless improvements are made in the lounge/bar area and better cleaning staff. More

Was this review helpful? Yes
Allison Crump, Manager at Holiday Inn Baton Rouge South Hotel, responded to this review
23 January 2012

Thank you for taking the time to give us your review on your recent stay. We heard you and have made some changes. We recently changed out the TV's in the Bar/ Lounge area to 25' HD TV’s. We are now ready for you to re-visit and watch ALL your favorite sports teams with us. Thank you again for letting... More

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Tim S
Baton Rouge, Louisiana
1 review
5 of 5 stars Reviewed 31 October 2011

Holiday Inn South is a great location to hold a workshop. They have a variety of well-equipped meeting rooms as well as a pleasant and helpful staff. Several of our workshop participants commented that the food quality far exceeded their expectations. On checkout, all the charges were exactly as discussed with the hotel event manager - no surprises or hidden... More

Was this review helpful? Yes
Allison Crump, Manager at Holiday Inn Baton Rouge South Hotel, responded to this review
11 November 2011

I truly appreciate the time you took to share your satisfaction with your experience here at the Holiday Inn Baton Rouge South. Please accept my personal thanks for completing this evaluation. Our goal is for each and every guest to have the best possible experience in our hotel, where all expectations are exceeded by our staff. I will personally share... More

fournix
houston, tx
Senior Reviewer
9 reviews
1 helpful vote
5 of 5 stars Reviewed 14 October 2011

I stayed here with my husband for the LSU-Florida game. During our Friday evening check-in, the lobby/check-in area was complete chaos. There was a high school football team checking in, several people arriving in town for the LSU game, etc... Amid all this, the ladies at the front desk were awesome. They all managed to do about 10 things at... More

Was this review helpful? Yes
Allison Crump, Manager at Holiday Inn Baton Rouge South Hotel, responded to this review
19 October 2011

Thank you for taking the time to complete a review of our hotel. It is obvious that you understand how much positive feedback can mean to our hotel staff. I will share your comments with our entire staff. I am glad you enjoyed our newly renovated property. We have worked hard to provide an enjoyable and relaxing atmosphere for our... More

Henry O
Baton Rouge, Louisiana
1 review
5 of 5 stars Reviewed 3 October 2011

We've rented rooms for client & internal meetings several times from the Holiday Inn South over the last 5 years. They've always provided a clean facility, good food, and friendly staff. We had a small client event there on 9/28/2011, and it was no different. Good boxed lunches from their kitchen, and friendly staff. I certainly reccomend this facility to... More

Was this review helpful? Yes
Allison Crump, Manager at Holiday Inn Baton Rouge South Hotel, responded to this review
4 October 2011

Thank you for your great review. We love to hear when we have exceeded expectations. I will be sure to pass this great review on to our banquet staff, kitchen personel and Catering Manager. Customer Service is Holiday Inn South's priority and we are glad to know we provide that kind of service and have a quality product to enjoy... More

Eva B
amite city
1 review
1 helpful vote
5 of 5 stars Reviewed 24 August 2011
1
person found this review helpful

Friendly, Accommodating, Safe, Convenient The hotel staff is friendly and accommodating. The location is safe and convenient. I reserve rooms frequently and guests are always pleased with their rooms. More

Was this review helpful? Yes
Allison Crump, Manager at Holiday Inn Baton Rouge South Hotel, responded to this review
2 September 2011

Thank you for taking the time to submit a review. Our Customer's are our top priority and when we have satisfied customers, we like to here it!! I will make sure to pass this on to all of the employees. We look forward to seeing you and your co-workers on your next visit to Baton Rouge and thank you for... More

Peters277
Lake Charles, Louisiana
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 18 August 2011
2
people found this review helpful

The hotel lobby is inviting and includes many cozy spaces for visiting. Grounds are clean and well-kept. The rooms are updates and comfortable. The service is very friendly! We loved that they are pet-friendly, enjoyed our stay, and will be back! More

Was this review helpful? Yes
Allison Crump, Manager at Holiday Inn Baton Rouge South Hotel, responded to this review
23 August 2011

I appreciate the time you took to share your recent experience here at the Holiday Inn South Baton Rouge. Thank you for reconizing many of the recent renovations our hotel has undergone. We have been working very hard over the last few months to complete the last few projects on the hotel. I am glad you enjoyed some of the... More

FrontlineCo
Hammond, Louisiana
1 review
5 of 5 stars Reviewed 15 August 2011

We switched our annual company meetings to this hotel this year and the staff was great. Everyone was very helpful and I would definitely recommend them to other businesses looking for meeting space without all the hassle. More

Was this review helpful? Yes
Allison Crump, Manager at Holiday Inn Baton Rouge South Hotel, responded to this review
18 August 2011

We appreciate the time you took to share your satisfaction with your experience here at the Holiday Inn South Baton Rouge. Please accept my personal thanks for completing the review. Our goal is for each and every guest to have the best possible experience, where all expectations are exceeded by our staff. I will share your comments with our entire... More

Randy H
Lafayette, Louisiana
Senior Reviewer
8 reviews
3 helpful votes
5 of 5 stars Reviewed 12 August 2011
1
person found this review helpful

Stayed from May 20-22, 2011 , Had a great stay staff went out of their way to meet our needs, meeting rooms were clean & comfortable. Guest rooms were comfortable, clean and well supplied. More

Was this review helpful? Yes
Allison Crump, Manager at Holiday Inn Baton Rouge South Hotel, responded to this review
23 August 2011

Thank you for taking the time to let us know about your fantastic experience. I will be sure to pass this along to my staff at both the front desk and within banquets. Our customers are most important to us and we like to hear when we provide great customer service. Thank you for choosing Holiday Inn South Baton Rouge... More

Bertzilla36532
Fairhope, Alabama
2 reviews
1 helpful vote
2 of 5 stars Reviewed 12 August 2011
1
person found this review helpful

Staff hadn't prepared for well advanced notice of arrival. WiFi didn't work, no help from staff; toll free # useless. Bathroom door can't close with toilet lid down. Restaurant hopelessly managed ;long wait for mediocer food at high prices. Worst of all, inadvertant twist of a/c switch set off stench of overheated plastic. Had to air room. Suspect electric problems.... More

Was this review helpful? Yes
Allison Crump, Manager at Holiday Inn Baton Rouge South Hotel, responded to this review
15 August 2011

Thank you for taking the time to review Holiday Inn South Baton Rouge. We’re very sorry you experienced an undesirable stay and level of customer service with us. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience when staying at our hotel. You mentioned you had trouble with... More

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Holiday Inn Baton Rouge South Hotel Also Known As

  • Holiday Inn Baton Rouge
  • Baton Rouge Holiday Inn
Address: 9940 Airline Hwy., Baton Rouge, LA 70816

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