I have spent 4 weeks at this hotel. The size of the room is nice but the housekeeping is horrible. I bougth a par of shoes that I had in my room but they dissaperad and the hotel was not willing to reimburse me for the loss. The majority of the staff is very unfriendly.
Anyway, if you have to...
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Dear Sir ,
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...
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This was our second stay at the Best Western in Bastrop. It's the best hotel there! We felt safe. The decor is a little dated, but they were changing the carpet in every room upon arrival. I'm not sure if they will change out the furniture next. The buffet is an an above average continental buffet. Overall the hotel management...
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Dear Sir,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve,. you are helping us deliver a superior experience for you and other guests in the future.We sure will look...
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This is by far the best hotel to stay at if you are traveling through the small town of Bastrop, LA. The staff really made you feel welcome to their town and were more than happy to help you find your way around town. I asked for a non-smoking room and unlike most hotels, the room actually did not smell...
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Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...
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I have been staying at this hotel for several years, since 2007. I am doing road construction in the area. the hotel is always clean. The staff is very friendly and always eager to help in any way they can. The hotel is located just a mile from a wal Mary and is right across the street from a super...
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Thank you for taking a few moments to write a review of the Best Western North Inn & Suites.! I'm pleased to know that you feel like part of the family. You and the team stay for quite some time, and we do our best to make sure you "feel at home"!
See you soon.
Dipak Patel
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Check in was great- very friendly desk person. The hotel and rooms are nicely decorated. Our room was not well cleaned- it looked like it had been spot cleaned, and not even a good job at that. I had to have my room cleaned 3 different times, and it still was not well cleaned (they cleaned the bottom of the...
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Overall, the room was very dated. Appeared to have not had an update since the 80s. The toilet was stopped up from the moment i walked in the door. Shampoo, coffee, and other in room items were not replaced in 3 days. Just a lacking hotel.
I stayed at this hotel because it was the best choice in town. When I arrived in town, I had the chance to pass the other hotels that were here and from what I saw in my opinion, I had definately made the right decision.
The people at the front desk were very accomodating upon arrival and quickly had me...
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The hotel is very clean and seems to be either new or recently renovated.
The staff was above friendly and helpful. The young lady who was at the desk (all three days and evenings) was wonderful.
My room had a fridge, microwave and it being a smoking room, I was happy to see that the windows actually opened so I...
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I have stayed at this hotel three times in the last two years. The rooms are very nice and clean. The hotel staff is always willing to help.
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