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Quality Inn & Suites Winchester

2.0 of 5
960 Interstate Drive, Winchester, KY 40391
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Quality Inn & Suites Winchester
Ranked #3 of 6 hotels in Winchester
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15 reviews from our community

    Trip type
Traveller rating
    4
    4
    3
    3
    1
Date Rating
New Castle, KY
1 review
5 of 5 stars Reviewed 5 May 2013

My wife and I were very pleased with our stay at this Winchester, KY Quality Inn & Suites. The hotel had recently purchased all new beds and hall carpeting. Very clean. The breakfast was good and the hospitality was friendly. We recommend this hotel for an overnight stay.

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Evansville, Indiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 26 February 2013

My husband and I stayed here a while back on our way back home from our wedding in Kentucky with our family. We are both from Kentucky but now live in Indiana. Usually we just drive straight through when we go in to visit our family but it being our honeymoon, we decided to spend the night there so we... More

Was this review helpful? Yes 1
Dry Ridge, Kentucky
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 October 2012

We stayed back in August, sorry for the delay in the review - have been very busy lately. This property was one of the best I've stayed in, and well exceeded my expectations for a Quality Inn. Honestly with an upgraded breakfast, it would be an easy convert to a Comfort Suites - and that's not a lie. Our room... More

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virenp, Manager at Quality Inn & Suites Winchester, responded to this review
3 November 2012

Thank you very much for your response.We are thrilled you enjoyed your stay! We appreciate your business, and value your feedback greatly. Your kind words regarding our facility are much appreciated. Our mission is to provide quality service to all of our customers, and we're continually making changes and improvements to provide the best experience possible to all our guests.... More

Maumee, Ohio
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 September 2012

Was disappointed to find our room very dirty. We found out that our room had been home to a family with four children for a month previous to our stay. There were fingerprints/smudges on the pictures on the walls. The doors and walls were filthy! The first thing we noticed when we walked in were the crumbs and stickiness on... More

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virenp, Manager at Quality Inn & Suites Winchester, responded to this review
3 November 2012

Thank you very much for taking the time to offer feedback on your stay! We are very sorry to hear that you were unhappy with your visit, and would like to assure you that your comments have been taken very seriously. The conditions described above do not reflect what our guests have come to expect from our facility, and we... More

Travellers are raving about these Winchester hotels

FERNANDINA BEACH
Top Contributor
59 reviews 59 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 25 August 2012

Spent three nights here, with my wife. I had asked for a first floor room as I am getting "a tad creaky". We were given a limited mobility room that was quite satisfactory, large with wider doorways and space for a wheelchair. There were a couple of minor discrepancies, a burn hole in the bed comforter and only one wash... More

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virenp, Manager at Quality Inn & Suites Winchester, responded to this review
28 August 2012

Thank you very much for your response, the feedback from your stay was greatly appreciated. We take all comments and suggestions very seriously, and will do our best to improve upon these details you found to be an inconvenience. Our sincerest apologies for the annoyances during your stay, we hope to have the opportunity in the future to better serve... More

Grundy, Virginia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 August 2012

We enjoyed our stay at this hotel alot. Very clean room and even with the smoking suite we had, smoke odor was not an issue, either on the floor or in the room. Staff was very friendly, helpful and informative. The only thing that brought a "sigh" was that there is no elevator.....and that wouldn't have been if we hadn't... More

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virenp, Manager at Quality Inn & Suites Winchester, responded to this review
28 August 2012

Thank you very much for your resopnse, and we are delighted you enjoyed your stay! We appreciate your business, and look forward to seeing you again soon! Please let us know if there is anything we can do to make your stay at the Quality Inn & Suites Winchester, KY more enjoyable. Best regards, Manager More

Houston, Texas
1 review
4 of 5 stars Reviewed 17 August 2012

We had an long stay of six weeks at this hotel recently and were pleasantly surprised at the efforts being made to improve the overall service. Our room was large and clean, the housekeeping department was very diligent and the breakfast area was well maintained and more than adequate. Past negative reviews do not give a realistic picture of the... More

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virenp, Manager at Quality Inn & Suites Winchester, responded to this review
28 August 2012

Thank you very much for your response, and we are thrilled you enjoyed your stay! We appreciate your business and look forward to seeing you again in the future! Your kind words regarding past comments are greatly appreciated. Our mission is to provide quality service to all of our customers, and we're currently working on a solution to make our... More

Peoria, IL
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 18 June 2012 via mobile

The rooms are very spacious and have fresh paint & carpet. They were clean as well. The upholstery on the chairs & sofa not as clean looking (stains). We stayed with points, but I believe it is affordable priced. Indoor pool looked nice but we didn't have time to swim. Only complaint was that no one ever answered the phone... More

Was this review helpful? Yes 1
See 2 more reviews by lbgreene for Winchester
virenp, Manager at Quality Inn & Suites Winchester, responded to this review
20 August 2012

Thank you for your comments regarding your stay, your business is very important to us. We value our customers feedback greatly and take all suggestions seriously. Our apologies regarding the inconveniences during your stay, we are working hard to create a solution to better serve our guests. We look forward to better serving you in the future. Best regards, Hotel... More

Chicago
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 23 April 2012

I rented this suite because of the sofa bed option, we had 3 people. Checked in late but called ahead to let them know we were driving in from Illinois. The man at the desk said he ran out of bed linens because they were full. We had a sofa bed with just a mattress, bare. I thought the suite... More

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virenp, Manager at Quality Inn & Suites Winchester, responded to this review
20 August 2012

First, I would like to take the time to say how much we appreciate your business, and thank you so much for your response. Feedback from our guests is very important to us, and we take all suggestions very seriously. Our apologies you did not enjoy your stay, we are terribly sorry for these inconveniences. I would like to inform... More

Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 16 November 2011

This room smelled of smoke even though it was supposedly a nonsmoking room. Although the rooms are very large and the refrigerator, microwave and coffee were nice, the worn furniture and stained mattress and box springs (insecticide stains maybe?) left me feeling unclean. I counted 3 huge rips in the couch with stuffing coming out, cigarette burns and stains on... More

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virenp, Manager at Quality Inn & Suites Winchester, responded to this review
20 August 2012

Thank you very much for your response; our sincerest apologies you did not enjoy your stay. As you may know the hotel has been under new management as of March 2011, and we are pleased to inform you new changes and upgrades are continually being put into affect. There have already been many renovations done to the facility, but we're... More

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Additional Information about Quality Inn & Suites Winchester

Also Known As:
Quality Inn Winchester
Winchester Quality Inn
Address: 960 Interstate Drive, Winchester, KY 40391
Phone Number:
Region: United States > Kentucky > Winchester
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 hotels in Winchester
Price range (per night): INR4,409 - 5,525
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Quality Inn & Suites, a newly renovated Winchester hotel near the Bluegrass Heritage Museum. The Quality Inn & Suites™ hotel is ideally located just 15 miles from Furnace Mountain. This Winchester, KY hotel is minutes from area attractions, like Fort Boonesborough State Park, the Bluegrass Heritage Museum, the Waveland Museum State Historic Site and White Hall State Historic Site. The Keeneland racetrack is only a quick car ride away. The Blue Grass Airport is 28 miles from the hotel. The University Of Kentucky is less than 25 miles from the hotel. Nearby businesses include Infiltrators Systems Inc, Winchester Farms Dairy, Sonoco, USDA Forest Service, Wade Ceramic and Freeman Corporation. A golf course is close to the hotel for those who want to hit the links. A variety of restaurants and cocktail lounges are located in the surrounding area. These are some of the full-service hotel features and amenities: Free wireless high-speed Internet access, FREE HOT breakfast, Free local calls, Free USA Today, PET friendly hotel. Guests of this Winchester, KY hotel are invited to also enjoy the indoor heated POOL. Business travelers will appreciate conveniences like computer hook-ups and access to copy and fax services. This is an all-suite hotel. In addition to standard amenities, all spacious suites include refrigerators, microwaves, coffee makers, irons and ironing boards. Rooms will accommodate one small family. Non-smoking rooms are available upon request. Whether traveling on business or enjoying a family getaway, the Quality Inn & Suites hotel is the perfect destination when traveling to the Winchester area. Our friendly staff looks forward to seeing you soon. ... more   less 
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