We made our reaervations over thw phone, big mistake. We usually stay a few more exits down at a very clean and nice Red Roof Inn. This was neither. Our carpet and furniture were very stained, we had a trickle of a shower and we were awaken this morning to a crew digging up the parking lot at 7:00 a.m.... More

I had booked this on Hotel.ca and was worried because in the past booking, without seeing the hotel didnt turn out so well. But the hotel room was very clean, and spacious.The beds were clean and extremely comfortable. The staff were amazing, anything we needed we went to the front desk and they were always willing to help in any... More

The rooms are a bit dated, and our room had a nasty smoker smell that we couldn't get rid of. The day shift staff was always friendly and willing to help. The night shift at times had friends hanging around the lobby which was a bit odd. Overall you get what you pay for and this worked for our event.... More

I thoroughly enjoyed my stay at this hotel. The rooms are very clean and very spacious. The Front desk clerks Laurie and Kevin were very friendly. They made me feel like I was right at home. I would recommend this hotel to everyone.

Very friendly staff and the rooms were CLEAN and spacious. Went on trip to see my daughter in college, and was surprised at the family atmosphere and hospitality of the staff and management. Will definietly stay agian and recommend to other parents!!

We thoroughly enjoyed staying at this hotel. As we travel with both a cat and a dog, there can sometimes be an issue regarding them. At Red Roof, there is never an issue, so we try to find one when we are ready to stop. this was the best Red Roof we have found. Kevin and Laura are very friendly,... More

Kevin the manager rolled with the numerous punches thrown by the 11 Universities that came from all over KY to attend a Leadership conference at EKU. While there were issues (the night desk wasn't fully prepared to handle), the management and day crew were fabulous. Kevin and Laura really worked with us to make ammends and address the needs of... More

It has been about 7 months since our family stayed here. The staff makes you feel extremely welcome as though you never left your own home or family. Has more of a professionally ran and much cleaner place than we recall. Great breakfast selections and kids tv channels. We truly enjoyed our short time here. Thank you all..

One of the best kept secrets in Richmond. This hotel is one exit north west of the "other brands" that are charging $40.00 more for the same room. Staff is just great, hotel is spotlessly clean and I will stay there on my next trip. Four story interior with indoor pool....NOT your standard Red Roof Inn... this property could be... More