Bathroom floor looked dirty when we arrived, next day in evening took wet tp and found it WAS dirty, not stained. Asked to have all floors cleaned and the took care of it. The one thing I really hated was that I put my clothes in the bureau drawers and when I got home and took them out of the...
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Do not DARE stay here! Had confirmed written reservations guaranteed to credit care, in writing, for 11 months for Kentucky Derby weekend. Called 1 month prior to and told me they were not going to honor my reservation rates. Up the rate by over $100 a night. Claimed to be some glitch in computer system......AVOID at all costs! Most definitely...
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Nice place. Rooms are a little small but it served its' purpose. I felt safe and the staff was friendly.
We appreciate your favorable comments from your recent stay with us! All of us at Sleep Inn & Suites pride ourselves on a creating a friendly atmosphere, and we’re so happy that you noticed. Nothing pleases us more than your comment about “feeling safe”, and rest assured (no pun intended), we do take the security and safety of our valued...
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This is my fourth or fifth time i've stayed at this hotel, and due to past positive experiences I extended a stay for a week during a rough time in my life. Dealing with moving, and some family health issues i've been in an emotional state, so the overall aspect of a caring staff, a reasonable rate, and some personal...
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We book most of our hotel stays at Comfort properties and this is one of the best. The staff was extremely knowledge and went out of their way to make our stay enjoyable. The location was excellent, very close to Churchill Downs. The room was clean and comfortable. The breakfast area was clean and well-stocked. We will definitely stay here...
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How very nice of you to share your stay experience while visiting our nearby neighbor, Churchill Downs. Thank you for the great comments! We certainly value your loyalty to the Choice family of properties and are happy we rate as “one of the best.” Our team here at Sleep Inn prides ourselves in being helpful and accommodating, and we appreciate...
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This is the 4th time we have stayed at this Sleep Inn property for Derby weekend and again, our stay was fantastic. Staff is professionsl, courteous and helpful. Our rooms were clean and comfortable -- the Derby gift was a nice touch as was the note from housekeeping to "Have a great Derby Day!". The Kentucky Derby weekend is a...
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Reviewed 12 May 2011
We are so glad you enjoyed the 138th Kentucky Derby at our hotel again this year! We are happy to know that you consider our to be staff professional, courteous, and helpful. We try hard to make sure each and every guest comes away from our hotel happy and content, and we pride ourselves on the little touches we added...
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My stay was fantastic. The staff was very nice and professional. The breakfast area was clean and the selectuion of food was good. The room was nice and the bed very comfortable. Gary went be on his duty and provided me with a Louisville newspaper paper. Very nice stay.Tom B.
Thank you so much for your very kind comments! We’re especially happy to hear your compliments on our beds since we know how important that is to a great stay. After all, with a name like Sleep Inn & Suites, you would expect no less than a FANTASTIC night’s sleep! We’re glad that you enjoyed our complimentary hot breakfast; we...
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I've stayed at hundreds of choice hotels and this one is one of the better ones in the country. The General Manager who checked me in ..Gary, was as professional and friendly as they come. My room was clean, comfortable, updated, and a good size. The breakfast area was well stocked. It's always nice not to have to pick through...
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Upon reading your “glowing” review, I must say that we’re a bit “red-in-the-face”…with PRIDE! Thank you so very much for your kind comments, and we are happy that you found your stay with us so enjoyable. We do pride ourselves on welcoming every customer with a smile, and developing friendly relationships with all of our guests. We are glad that...
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The hotel was very clean, the room was comfortable though a bit crowded due to a chair and ottoman in the entrance. It was easy access in and out and the breakfast was good.
Thanks for the positive review! We are glad that you found our room comfortable and convenient. We pride ourselves on providing great comfort away from home! Our complimentary breakfast of biscuits and gravy, waffles, and sausage along with continental fare would make any guest happy in the morning. We are glad to have been able to serve you on your...
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was looking for a higher end 'name brand' but everything in town was sold out due to the farm equipment trade show, except this and like 1 or 2 other hotels... decided on it due to proximity to airport and wasn't expecting much from the Sleep Inn, but facility was overall pretty nice and all guest room access was indoor...
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Thank for you choosing Sleep Inn and Suites and for writing a review of our hotel on TripAdvisor! We are glad we had a room for you during the busy Farm Machinery Show. We pride ourselves on providing the best customer service to our guests, and we are happy to have exceeded your expectations of our hotel. We hope that...
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