Had a brief 2 night stay at The Brown to see some family during a trip of north america. Loved it! The lobby bar was amazing and very comfortable, the staff were fantastic and went above and beyond to ensure everything was perfect. We had some problems with our phone (couldnt make outgoing calls) and a repairman was sent up... more

I have lived in the Louisville area all my life and have stayed in most of the hotels downtown, I always wanted to stay at the brown because of the history. I was very disappointed. I have stayed at other historic hotels that were much more updated. The room was kinda of small, but that is a given staying in... more

At the Brown Hotel, I was met with friendliness and efficiency. You get the feeling from the staff: bell captain, bell people, front desk staff, catering, sales, management: everyone, that they like to work there, that they are a family. The rooms are neat, clean, perfection. The beds comfortable--with an array of pillows for you to choose the one you... more

I was scheduled to arrive on a Thursday evening but got caught in the chaos of a connecting flight and could not arrive until Friday morning. I called the hotel around 8pm and they were so helpful. The receptionist said they would let me check in early Friday if a room was available. I did arrive around 9am on Friday... more

I've stayed at the Brown a number of times for both leisure and business purposes and I'm always happy with it. This last stay may have been the best ever. Every single member of the staff I dealt with was excellent--friendly and professional. The beds are fluffy, there are six(!) pillows on the king-sized beds, and when I had a... more

Have a drink in the beautiful, historic lobby, but don't stay here. The carpet is threadbare, the wallpaper is peeling, the linens are very old. more

This about the third time staying at the Brown (I believe) and it always is a good choice. Elegant, historic hotel in the downtown area and within walking distance of some great bars and restaurants. Had dinner at the Sports & Social Club and enjoyed many Sunday NFL games. The rooms are very nice and I recommend an inside room... more

My husband and I just got married on October 24 at the Brown Hotel. We had the most exceptional woman we called our "head hancho" taking care of everything. She took care of everything from booking us all the way to becoming our new life-long friend. Her name is Jeri Stewart and she is fabulous. The ceremony room was perfect... more

We stayed at this hotel and it was very nice. Our room was a little bit small but the atmosphere was very nice. The closed and latched bathroom door kept opening during the night and another party in our group kept seeing their bathroom door knob handle turn by itself. I recommend this hotel even if it could give someone... more