This hotel is very clean and the staff was friendly. When I travel I prefer a hotel that offers a free breakfast, which this hotel does NOT have. I was traveling with a family member who needed a refrigerator and microwave in the room, which is why we decided on this hotel. The room was very comfortable. The hotel does... More

Had to write this review since they recieved such a Bad Rap over renovations etc. This hotel now owned by sheraton was a really accomadating place, staff are more than helpful. Close to airport and close to derby and museum. Rooms were very modern with updated HD TV with usb port. My best friend and i were there for mothers... More

Nothing special from the outside but then again I wasn't expecting the St Regis. Only a quick 5 minute drive from the airport, easy -to-find, pulled right in, plenty of parking. The greeting i received by the two front desk folks was very upbeat and friendly - - just like Kentucky..:). As an SPG Gold member, I was upgraded to... More

Pro's: This hotel was bought by Sheraton. They have made extreme changes to this place for the better and is on the up and up.Good rates; I have read bad reviews but chose to ignore what other said and glad I did. Those reviews are WRONG.! The staff was very friendly and kind in all manners needed. Clean rooms,frig kept... More

I just returned from my stay at the new four points and the staff was very helpful and went out of there way to make sure my stay was great. Right from check in to checkout everything was fine. Nick at the resort was very helpful and this hotel is much better than when it was a country inn. One... More

My family and I stayed here for one night while attending an event in Louisville. The hotel had only recently been purchased by Four Points so there was some renovation being done. Check-in was great. Our room was nice, but seemed very bland for a Four Points property. The stack of curtains just outside our room made it clear they... More

A group of 10 families recently stayed in this hotel. We were traveling with teen girls on a volleyball team. We booked 10 rooms for two nights, about $3,000, however you refused to allow our girls to eat a Papa Johns pizza at the tables in the breakfast room. There was NO OTHER customers in the area. No other hotel... More

FACTS: My daughter's volleyball team stayed at this hotel (which is now a Four Points) the weekend of March 8-10. The 10 rooms were booked as part of a block in December 2012. Our room rate was $129+tax. I will start with the positives: 1. The location was great. It was right across the street from the Kentucky Exposition Center... More

Please be cautious about giving a credit card for room charges because you will be charged way over what the charge should have been. We were charged 200 for a security deposit but was not informed about this and was accused of smoking in room which did not occur...a total of $512.71 for a $112.71 room charge for one night...we... More