They messed up our room while giving our friend a room filled with ants all over the floor. When we first arrived they couldn't give us a cart because they lost all four of them. They didn't have any clean towels to give anybody at 6:30am. And the lady at the front desk ate all of the complimentary cookies. The... More

I normally like staying at a Country Inn and Suites. However, there is something strange and peculiar about this property. I am thinking it is in the middle of changing over to another chain hotel and so, they really are not keeping it up to normal standards. It's very stark and "cold" feeling - old TV in the room, floral... More

I love Country Inn and Suites and usually seek them out when I'm traveling; however, this one does not seem up to par with others. It wasn't terrible, but... we didn't sleep comfortably, the pillows were pancake flat (we had to go get extras from the front desk and it didn't help), the bedding was old and ragged and the... More

We just stayed at the Country Inn & Suites, by Carlson, Louisville Airport. I had stayed there earlier in the year with a girlfriend, but my husband and I were in town this time for a convention for the weekend. I guess they may be doing some remodeling, as our room had no woodwork around the floor and several mirrors... More

Great location for the convention we attended. Easy access to I-65 (just about a block away). I was concerned about airplane noise because we were so close to the airport, but really never heard any except a couple times in the morning while we were getting dressed. The staff shuttled us back and forth to the Convention Center anytime we... More

Let me start out by saying that it was hard to find any 3 star or better hotel with decent ratings in this area so this still may be your best bet. I would stay there again but beware if you are used to Country Inn's that it won't be quite what you are used to. First of all as... More

There is a real feel of neglect here...it has a dated feel from the 1990s..ah that is shabby without the chic. The rooms have not been looked at for a while...switch plates missing...chipped paint and furniture...bed spreads that even your granny gave to Goodwill by now...yuck. drive past this one and look for better value and stay elsewhere. It is... More

What used to be a nice comfortable Country Inn & Suites is now rundown smelly and outdated. Can't believe this is part of their chain...Check-in/out was efficient and had cool shampoo. That's about it.

Great service. Great value. I will return for another great stay.