Had nine for Thanksgiving Dinner at the hotel and loved it. As well we had two rooms for three of the nine so all were able to spend the day including a few hours of hot tub and swimming. Everything was great! Ramon at the desk greeted us warmly and was efficiently got us interconnecting rooms. Stephanie at the bar... More

Traveling across country I stayed at various hotels along the way. The staff at the HI Hurstbourne were professional and very helpful with all of my needs. From the front desk to the restaurant staff, I was greeted with smiles and helpful service. My room had been recently updated which made for a very enjoyable stay. I will defintely put... More

Stayed overnight just passing thru on our way to our destination, but was completely satisfied with room quality for price paid. Did not use any ammenities, but motel appeared to be in good repair, and well maintained. More

My husband and I were part of a convention here and the rooms were barely average. The hotel seems old and there was a musty smell throughout. The toilet didn't flush every time. We reported this but the front desk personnel just smiled. I don't think they took our complaint seriously. We only got one change of towels and no... More

The Hotel was very clean and comfortable. The food was excellent and very reasonably priced considering that it was on site. I am a retired serviceman and was traveling with my wife to a reunion of Viet Nam Vets, we were made to feel most welcome. This is one of the most wonderful experiences of my life and the Hotel... More

I just completed a one night business trip and stayed at Holiday Inn Hurstbourne, Louisville, KY. I booked it through a popular discount hotel room website. Was misled by the ratings, read on. At check-in, guests ahead of me were being directed to the right, toward the main gathering room and elevators. The area looked perfectly fine. Upon completion of... More

Our group was in Louisville for a Babe Ruth Softball Tournament for 4 days. Our first impression was the rooms were small and the hotel was older but our experience with the staff was amazing. If we were to go to again to compete in Loisville, I would choose this hotel again. This hotel made up for the small rooms... More

We reserved a room for my daughter's March 2011 wedding reception on August 2010. The management double booked our hall and basically booted us out into a completely unacceptable set of rooms!! All this happened two months PRIOR to the wedding. We had to scramble to find another reception hall. Avoid doing business with this management and this hotel. In... More

I have traditionally been a priceline bidder, which I loved, but I have found that this hotel goes so far above and beyond to meet my needs and special requests that, unless the distance is just unreasonable from my many destinations in Louisville, they have won my loyalty. The priority club program use in full swing here, with nightly hot... More