Debbie at the front desk is the best! Also we had a small issue with the refrigerator and they had it replaced within half an hour! Very speedy and efficient!

Debbie at the front desk is the best! Also we had a small issue with the refrigerator and they had it replaced within half an hour! Very speedy and efficient!
Our trip to Louisville began with the warm welcome we received from the bell staff. It did not stop there. Front desk clerks were most helpful in meeting our needs. I was extremely surprised by the cleanliness of our room. Yes folk, I even ran my fingers above the picture frames and not a trace of dust. The bathroom was...
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Thank you so much for your great review of the Crowne Plaza Louisville, we are thrilled that you found the service warm, welcoming and helpful in your meeting needs, we take pride in our staff and our accomodtions! i will pass on your kind word to all parties.. again, thank you so much for the great review and choosing the...
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My husband and I went to Louisville for our Anniversary and stayed at the Crowne Plaza-airport. I must say we had a very pleasant stay. The outside of the hotel has a rather old look to it but I must say the rooms were very clean and nice. Alot of people have complained about the planes flying over head but...
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Greetings from The Crowne Plaza Louisville,
Thank you so much for your great review. I will make sure to personally congratulate the team members for personifying your guest’s experience. This is what we strive for! We are glad you chose us to spend your anniversary with us. Once again thanks for choosing us and hope to see to see you...
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We stayed here last year for Lebowskifest. Really enjoyed the location for accessibility and the other Achievers who also stayed here. Everything was great! nice room, comfortable beds, location location location!
Here is my bummer. We stayed with our small dog last year. We are very responsible pet owners and take our dog child wherever we roam. Tried to reserve...
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Thank you for your review of the Crowne Plaza Louisville, we are glad your stay in the past was a good one and that the location worked out well for you, I do apologize that you are bummed about the pet fee and hope that one day you will return and stay with us again.
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The rooms areworn and I had to change rooms after I checked in because both the phone and internet connection were not working properly. The catering service was better than average and the staff is courtoeous and will in gto do what it takes to make their clients happy.
On behalf of the Crowne Plaza Louisville Airport Hotel, please accept our sincere apology for having to move rooms during your stay. We strive to ensure our guests experience excellent service during their travels. Thank you for your kind words regarding our staff and the catering service, we do hope you return in the future.
We value your relationship with...
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We stayed with a group of 20+ for a bowling tournament. Hotel location is perfect. Rooms are nice but no refrigerator was surprising. The only issue we had was with the shuttle. About 15 of us went to Churchill opening night and the shuttle took us. Perfect! Driver gave us cards with the # to call for pickup and was...
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On behalf of the Crowne Plaza Louisville Airport Hotel, please accept our sincere apology for the inconsistant information regarding our shuttle service and the hotel not picking you up as planned. We strive to ensure our guests experience excellent service during their travels and it would seem you did not receive the southern hospitality we are proud to extend. We...
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I stayed at The Crowne Plaza for a business conference being held in one of the hotel's meeting rooms. My room was spacious and beautifully decorated. The bathroom was clean and looked new. The airport was across the street, so I was worried about noise from the planes. However, the room was quiet, and I only heard one plane during...
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Thank you for taking the time to comment on the Crowne Plaza Louisville, we are very happy that you found your room spacious and beautifully decorated, and our staff friendly and helpful. We hope that you and your conference return for another visit.
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The brand name conjures higher expectations and they were met for us. We went for a seemingly more premium hotel and ultimately our kids very much enjoyed one of the best indoor hotel pools we've seen. Also pleasantly surprised not to hear any air traffic at this hotel located adjacent to the airport.
Thank you for choosing to stay at the Crowne Plaza Louisville, we are very happy that we met your expectations and that your children enjoyed the pool. We look forward to your return.
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This a hotel that has gone thru a multi million dollar renovation a few year back and has really breathed new life into this hotel. That being said, our room rate was reasonable (staying for a soccer tournament) however I heard that the regular rate was more than twice as much as we paid, which would completely change my review....
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On behalf of the Crowne Plaza Louisville, Thank you for taking the time to comment on our hotel, it always a pleaseure to have your group stay with us and hearing that everything was nice is great. I have passed on your compliments to our Front Desk personnel, we thank you for choosing us and hope to see you again.
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booked on priceline so wasnt sure what to expect. We were really impressed with this hotel the service was excellent and the room was very nice. Seemed like the perfect place to stay if you were using the airport or the expo centre.
Thank you for your review of the Crowne Plaza Louisville, we are thrilled that we were able to impress you with the hotel and services. We hope that when visiting Louisville again you will choose to stay with us.
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