Stayed at this hotel with friends for a weekend birthday trip. Everything about this hotel is just average. Rooms are clean, but small, and decor is slightly above average. The bathrooms are unacceptably small! Front desk staff were polite, but did not go out of their way for anything. I was pouring a cup of coffee in the lobby in... More

I have zero complaints. The room has a modern look, big bathroom, and comfy bed. The staff and service was some of the best I've experienced. Every employee was helpful, smiled, and said hello. I'm even talking the lady cleaning rooms to desk folks to breakfast people to everyone. Whoever manages has done a stellar job training the staff in... More

I'll be the first to admit that Fairfield Inns can be a little hit or miss. I booked this one after reading other positive TripAdvisor reviews. The hotel doesn't look like much from the outside but don't be fooled, the lobby is big and bright and seems either newly built or newly remodeled. My room had plenty of lighting and... More

Usually I stay at the Springhill Suites that is connected to this hotel but they were full. It's not much different (they share a fitness center, pool, and laundry room)- the lobby of the Fairfield is nicer and this is where breakfast is served. There is a great selection of fruit, baked goods, juice, waffles, and Jimmy Dean sandwiches. The... More

Went to Louisville for the first time to attend the ABC show. For the past five years the ABC show was in Las Vegas. This year Louisville. I was surprised how nice the room was, newly decorated. The complimentary breakfast was ok. But...it was the gracious accommodating staff that made the week stay memorable and pleasant. I particularly want to... More

We stayed here for 3 nights while my husband was participating in the Ironman race. The hotel did a great job making the athletes feel welcome - from true hospitality and friendliness to the little touches like having rags available for bike repair and having breakfast ready for a 4:30am meal on race day! These were very much appreciated. The... More

We stayed here the night before we moved our daughter into UofL. The hotel is in a great location to downtown activities and the university. The room was spacious and very comfortable. When we checked in we were asked if we wanted to be on a top floor for the view. I thought this was a nice touch! The breakfast... More

This was our first time to Louisville, last minute vacation with 2 kids, 7-12 age range. In town to walk on the hallowed ground of Churchill Downs. (We're horse people) Great price for a nice hotel downtown. Cons:Parking is a little confusing and tight for our F-150 and an extra $9 but we managed and everywhere downtown seems to charge... More

This is a great location in the heart of Louisville. The hotel shows no wear or tear. All amenities are good quality - even the free breakfast was abundent and diverse. We'd stay again! Bed was a bit soft.... More