This was like a small condo unit instead of a hotel room. It offered a full kitchen in addition to a nice bed. Everything was clean. Bed was comfortable. I was only stopping over on my way home, but would have gladly stayed another night.
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I am a college student who lived at this hotel over the summer, from May 2011 through early August. At first, I was very skeptical to stay because of some of the reviews that I had read. I had this picture in my head that it was going to be a dingy, dirty, sketchy place and I would not be...
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This hotel is good for an overnight stay. I would stay elsewhere if staying longer. Stayed in 231. Room clean and tidy. Neighbors were a bit dodgy. They had been drinking and were a bit noisy and made us feel a little unsettled.
Staff at front desk was not very helpful when checking in. Location is good. Breakfast is coffee...
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Hello,
I’m glad the room met your needs for your short stay in Lexington, we double-check to make sure every room is clean and well-kept. I’m very sorry that you were uncomfortable with the neighboring guests or were not pleased with assistance by front-desk staff. We don't tolerate anything but excellent customer service ,and I'm happy as manager to personally...
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My husband and I stayed here while relocating to Lexington from Maryland and we can't believe how caring and helpful the owner and staff are here. It is located in a safe and convenient location. The hotel grounds and the rooms are immaculate. No rowdy guests. We are very impressed !
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Thank you so much for your kind words! We are a family-owned hotel that takes pride in making sure our guests are treated well and satisfied with their stay. Making sure our rooms and grounds are well-maintained is among our highest priorities. We’d love to see you again the next time you’re in town.
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I would just like to take the time to share how helpful several of the STAFF of the Bluegrass Extended Stay, Lexington, KY were. I was passing through on my way back home to GA. I first checked in and was given great customer service by one of the night attendants. Later after I checked out I realized that I...
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Thanks so much for your kind review. We hire staff we can count on to provide excellent customer service, and are so glad we were able to find your phone and mail it back to you safely! We look forward to your next stay with us.
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Great place to stay conveniently located. Right across from a drug store, a waffle house, and many other local amenities. Room was very clean. Staff was nice.
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The Bluegrass Extended Stay is about what $35 a night can get you in Lexington Ky. This hotel is not to be confused with the EXTENDED Stay chain and probably a better value than EXTENDED Stay chain. The hotel caters to mostly the traveling construction crew in town for a job or the traveler passing through and in need of...
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Thank you for your straightforward review. We are indeed located in an excellent area of Lexington with close proximity to everything a traveler could need. In the two years we have owned this hotel, we have been gradually working to update the furniture and linens in every single room. I’m sorry you were unhappy with the scent of the room,...
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Very sufficient accommodations in a very nice area of Lexington, Kentucky. I was very surprised.
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We stayed at the BES because it was conveniently located near the Prometric testing center as well as resonably priced. The night manager, Syed, was wonderful. He went above and beyond his duties to make sure our stay was enjoyable. I can honestly say that I have never before experienced hotel staff to be as kind and caring!
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My husband and I stayed here for 1 night during a weekend shopping get away, the suite we got while at first appearing clean was basic at best. At first I was impressed at how clean the room appeared, but was soon proved wrong.
The room smelled of smoke, and the bed spread smelled so heavily of smoke that we...
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Thank you for your review. We offer both smoking and non-smoking rooms for our guests at their request, and are disappointed that you booked a smoking room if you preferred a non-smoking one. We're happy to accommodate either preference for our guests. I’m happy to share that since your stay, we’ve worked to replace or reupholster any furniture or linens...
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47 Reviews
