Waited 5 minutes before anyone showed up at the front desk to check us in. Sheets stained and torn. Room not very clean. Used Lysol wipes to clean headboards, gum from night stand, and other items in the room. Typical continental breakfast. No elevator to second floor.
We only spent one night and chose this hotel because it had an indoor pool and was under $100 (even under $85). We were very pleased overall, even though we only got to visit the pool on the first evening due to maintenance :( . The room was clean and had very high ceilings. We had ham and biscuits for...
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Thank you so very much for choosing to stay with us here at the Ramada Ltd Lexington, Ky. and for giving us your feedback. I do apologize for the pool not being in service at the time of your stay. The pool pump quit working and the pool was not filtering. It was unsafe to allow anyone to swim so...
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The hotel staff were so very courteous and helpful. The service was great and everyone went out of their way to help us.
Very pleasantly surprised by the fresh remodeling and the services offered for the money. These are the highlights:
1. Pool, hot tub and sauna - small, but great for small kids, and very clean. (Nice little workout room with treadmill, bike and tv)
2. Clean, clean, and pleasant, updated furnishings
3. Comfy beds with lots of pillows!
3. Breakfast that...
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My husband and I stayed here while my son was being seen at Shriner's Hospital and I can not say enough good about this hotel. The blonde lady at the front desk was amazing and super sweet. The pool was great my 2 year old loved it and the rooms were large enough for him to play and run. Our...
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Thank you so very much for the kind words spoken about our hotel. We appreciate your business and look forward to all your future stays with us.
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We only stayed here one night and that was more than enough. The carpet and towels were very shabby. This place could use a remodeling. Breakfast had limited choices and was very high carb. The computer available for use in the lobby was very slow and I had a difficult time deleting my browsing history. Easy access to I-75.
Thank you for staying with us and taking the time to complete a response. We have had a towel shortage here, however, we have just fixed that problem. Our hotel does offer lots of choices for breakfast including egg omelets, biscuits and gravy, fresh fruit, and oatmeal.
We hope that you choose to stay with us again - we will...
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Inexpensive overnight stay. Bathroom was disgusting with a ridge of dirt, hairs and debris behind the door and behind the toilet. Clearly this room had not been cleaned in a long while. I took pictures of the filth which I noticed immediately upon check-in. Told the front desk staff but the guy was more interested in providing directions to the...
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I'm so sorry to hear that your stay wasn't fantastic and that there were cleanliness issues. We have a brand new executive housekeeper who has started and is working hard to get our hotel up to the cleanliness standards which we hold ourselves to.
Please do try us again.
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The room was clean enough. The comforters seemed wrinkled and there was a stain on one of them, but nothing really dirty in the room/bathroom. The beds were super comfortable and we had lots of pillows to choose from. The front desk staff was nice (seems like the guy who was working the front desk in the morning was also...
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Thank you for taking the time to complete a review for us. We appreciate your stay with us and also your feedback.
Glad our stay was perfect and comfortable for you. We look forward to your next visit with us.
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As Canadian Snowbirds, my partner and I make the Lexington area our first stop on our winter trip to Florida. This was the first time we stayed in this hotel, but we will most definitely make this our preference. Room was spacious and clean, lots of pillows and towels. Staff friendly and helpful. They do what it takes to make...
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We get quite a few Canadian snowbirds who stop at our hotel going and coming. We love them!
Thanks for making us your new preferred stop on your way as well.
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I just visited Lexington with my husband for a business trip. We booked this hotel online through the actual hotel website. After reading reviews I was excited about staying here. I will have to say that on first impression I was really upset. We booked a king size room and were excited about it from the pictures. However, when we...
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We are so glad to hear that you enjoyed a peaceful night of sleep and that you also got to enjoy our cookies and coffee after you checked in.
We work hard to make sure that all of our guests feel welcome and enjoy their stay.
We will look forward to your next visit and will work hard to get...
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33 Reviews
