My sister & I needed a place to stay while coming back to take care of some family business. The pictures online made it seems like a nice, upscale, and quaint place to stay. Let me start by saying that the staff was very friendly and accommodating. I got the room online for $65 dollars so I feel bad leaving... More

After booking blind through Hotwire I became aware of some negative reviews. Appearantly they have made adjustments because we had a wonderful stay there. The staff was very hospitable and the room was nice. It reminded me of European hotels yet bigger. Not sleek and emaculate but older and charming. Cocktails on the huge front porch give that Old Kentucky... More

The first thing I should say is I've stayed here tons of times. I have never had a bad review. However, this time is different. I am disabled and have limited mobility and my friend actually got the room. A third floor room(3034) May 10-11, In a corner I did not realize was here. The carpet being dirty is the... More

My friends and family stayed at The Campbell House (Crowne Plaza) on graduation weekend (4-6 May) – what a terrible experience. The customer service at the Reception Desk was fine; however after we left the desk everything went downhill. The rooms were filthy and we had to request the housekeeper return and re-clean. The view from the room was a... More

The hotel is old but has it charm and very close to UK. I attended a conference there and it was a great place to stay away from the downtown traffic noise of cars and people. It is not a place to stay to walk downtown because it is far away but the people and service is great. Rooms... well,... More

I attended a conference at this hotel. It is an older hotel that is near the hospital - but nothing else of interest is within walking distance. The rooms are dark and the beds are hard. But, the room was clean. The layout was strange and required a lot of walking to get from one end to the other. The... More

I had a small but nice room on first floor. I don't think it had been renovated recently but it was clean and comfortable. The small bathroom was clean. Dislike not having a place to put my make-up bag but that is minor. I liked the old look of the lobby with lots of dark wood. The front desk staff... More

This hotel is very difficult to rate -- some of the staff are very nice and clearly working hard yet others are just the opposite. The hotel is very old and very poorly designed -- it's easy to get lost. The grounds are not well kept - actually think decrepit. My room was fine - seemed clean -- but the... More

my company put me up in this place and I cannot believe it is a crown plaza. The hotel is very old run down and out of date. The rooms are dirty and smell. I will never stay there again. The shower was dirty and the room smelled of a bad body odor.