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Crowne Plaza Campbell House


Hotel class 3.5 of 5
1375 South Broadway, Lexington, KY 40504
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58% Recommend
3.0 of 5 stars 73 reviews
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All (73)
[ Date ] [ Rating ]
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5 of 5 stars
Advance, NC
1 Nov 2009 | Trip type: Couples

My husband & I just got back from 3 night/4 day stay at the Campbell House. We were there for the races at Keeneland. I had never stayed there but always wanted to. I had been staying at the Springs Inn down the street for 17 yrs. but it is being torn down. We really enjoyed our stay at the... more

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2 of 5 stars
Florida
8 Oct 2009 | Trip type: Couples

The hotel was in need of maintenance. No stopper for the bathtub and the hem on the dust ruffle was completely frayed. more

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4 of 5 stars
ohio
8 Oct 2009 | Trip type: Couples

Checkin was easy. The room was comfortable and attractive. Pool area was very clean and attractive. The hotel breakfast in their dining room was delicious and not overpriced. We could have used one more chair in the room so one person wouldn't have to sit on the bed to watch TV. The bathroom was tiny but if you've experienced European... more

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3 of 5 stars
Santa Cruz, California
3 Oct 2009

My brother and I were driving across country so we simply needed a convenient place to sleep and rest. Positives: 1) The hotel is on a main street so was very easy to find. There was a Dunkin' Donuts across the street which made grabbing a quick breakfast for the road easy. 2) Clean, comfortable rooms. 3) Driving distance to... more

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1 of 5 stars
ohio
4 Sep 2009 | Trip type: Family

I booked a room for myself and my two grandchildren in aug thru Priceline. When I got ther...the room was not acceptable. the mirror in the bathroom was so high...I couldn't use it. the beds had dirt on them like someone had jumped on them. I had asked for a change in the room and was told they could not... more

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4 of 5 stars
Kentucky
28 Jul 2009 | Trip type: Business, Solo travel

I recently stayed at this hotel for a state sponsored social work training. I was really excited about staying here because of the historic charm of this hotel that was depicted in pictures I have viewed of the hotel and it did not disappoint. The hotel is nearly 60 years old, but has been well-maintained over the years and updated... more

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1 of 5 stars
Tennesse
10 Jun 2009 | Trip type: Family

Hotel looks decent on the outside, room numbering follows no pattern easy to get lost. My 2 y/o daughter woke up with what appeared to be small red bites, all over her belly and legs. I will never stay here again, staff appeared lackadaiscal when i complained. Find another place, even if means paying more. more

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2 of 5 stars
Kentucky
27 Apr 2009
1/1 found this review helpful

We arrived and were greeted kindly but given the wrong way to our room. Walked around trying to find our way with our luggage. Room was fine, but asked for a block of rooms and to be put in the same hallway. We were on all 3 fllors of the hotel. No signs to navigate through the hotel. Very confusing... more

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1 of 5 stars
Cleveland
16 Apr 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

When I check in to my room I noticed that there were bugs in my shower, the front desk moved my room and said I was getting an “upgrade” the room smelled like trash. I as I was leaving my room I ran into a employee and asked way it smelled like trash he laughed saying they had not had... more

Management response from
colonelcody, General Manager

Hello I am so sorry that you encountered that kind of treatment. We strive to give excellent guest service. I assure you that we do change our linens on a daily basis. Our trash is picked up on a daily basis as well. Thank you for the kind remarks regarding the restaurant. I will share your concerns with the entire...

So Cozy!
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4 of 5 stars
Iowa
13 Apr 2009 | Trip type: Business

I have stayed at this hotel a few times now because I like it so much. It's such a warm, cozy atmosphere that makes you feel at home. In the lobby, they have warm apple cider and hot chocolate for guests along with a nice fireplace. The rooms are super cozy as well. And the beds are the best EVER.... more

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Crowne Plaza Campbell House Also Known As

  • Crowne Plaza Lexington
  • Crowne Plaza Campbell Hotel
Address: 1375 South Broadway, Lexington, KY 40504