Georganna and Jill were helpful from the first phone call right up to check-out and for a bargain motel it was entirely adequate. We've certainly paid alot more for similar rooms. The lobby was in the midst of a major remodel and we take that as a good sign; we're willing to overlook less than perfect conditions when we see...
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This hotel was awful. There were cigarette burns on the bedcovers for both beds. The floors did not look clean, but I wasn't going to get down there and check them out. The room had an awful smell like someone was using Febreeze to cover up some smell but it didn't work. The bathroom was somewhat clean, but none of...
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Staff was very helpful breakfast was nice included waffle, bisquit&gravy, eggs, sausage & more.. the room was decent for decent price!!!!
Thank you James for your review of our property. We are happy to hear you enjoyed our pool and breakfast. Now that you have stayed with us once we are hoping to make you our favorite kind of customer....the repeat kind! Next time you stay with us please visit Grayson Lake State Park just 12 miles from our property. We...
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Oh, where to begin....cigg. burns in all the blankets...no towels...no toliet paper....bloody stained carpets......falling apart furniture.....or walking in with housekeeping in your room with no authorization...hello do not disturb!!!! But what really tops the cake here is the fact that they are holding $428..00 aganist my bank account when all the rooms were paid for in cash when we checked...
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Thank you for taking the time to review our hotel on TripAdvisor. We take your concerns very seriously and feel that an explanation is in order for the banking issues you experienced. At check-in time, if no other form of payment is given, we do place an authorization on your debit card. This is not meant to inconvenience the guest,...
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Used a coupon from the magazines you can pick up at rest stops and got a great rate and was a good value. Front desk staff very pleasant, room was so-so.
Thank you for your review of our property here in Grayson KY. We are happy to hear that you found our travel coupon and hope that next time you are in the area you will stay with us again. We pride ourselves on our friendly front desk and housekeeping staff and have passed along your compliment to them. It is...
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This is my 3rd time staying and the property has really been a delight Clean rooms the pool wasn't open but it's ok it was too cold anyways
Thank you very much for your THIRD stay with us and your wonderful review! While all of our customers are very important to us, our repeat customers are the reason we love the hotel business. We are truly happy to be your go-to property when you are in our area and hope that your stay is wonderful each and every...
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Nice hotel good stay staff was very helful fair price
Totally awful. I travel Monday through Friday every week. I'm really cautious about where I stay, but the company dies put me on a budget, so I was pleased when i saw the high rating this hotel had when I was searching. When I got here there were no towels. Later someone brought them to me. I couldn't help but...
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BED BUG ALERT!!! Stayed at Grayson, KY Quality Inn in July 2010. Our Family was bitten up by bed bugs. Contacted Health Department who informed me they have shut down hotel prior for same complaint. Also police were there for neighbors having drunken domestic dispute. Looks like local derelicts live there. Public Drinking outside, etc..... Don't let the granite countertop...
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We spent 3 nights at the Quality Inn. We had a room with a whirlpool bath, but it was in the middle of the room, not very private or anything. We requested a non-smoking room and while the bed was clean, there was an ashtray in the room. And the smell of smoke came through the hotel venting system, so...
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