It took us about 45 minutes to get to the Derby from here. The rooms were clean, and very spacious. They had free internet, and refrigerators & microwaves too. The beds were very comfortable, and the cookies they had each day were fabulous. The staff was very friendly, and went out of their way to make us feel welcome. The...
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My wife and I stayed for a week. The staff are excellent. From the workers cleaning up to the management, everyone is friendly and helpful. The value is beyond compare. I have stayed in the area over a dozen times over the years and I will not stay anywhere else. The breakfast is excellent and worth it. It is conveniently...
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Dear Jay F,
I'm Terri Petty, general manager at the Hilton Garden Inn Lexington/Georgetown. Thank you for the positive review! I'm so glad that you enjoyed your visit to our portion of the bluegrass state. What a pleasure to hear about how our team members and the value are beyond compare. Thank you for taking the time to write this...
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Stayed at the hotel for 3 nights and will go back if I am ever in the area. Sharon and Bev at the bar were wonderful - so friendly. On the outside patio they had a fire going every night that was great! The hotel even made driver arrangements for us to get to Lexington for a night on the...
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Dear alfordd1,
I'm Terri Petty, general manager at the Hilton Garden Inn Lexington/Georgetown, KY. Thank you for your positive feedback. I'm so glad that you enjoyed our little corner of the bluegrass state. It's our pleasure to offer you great Hilton service, and I agree, Sharon & Bev are wonderful!
Thanks again for choosing to stay with us and for...
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Stayed the weekend of 4/13/12 and was overall very pleased with the Hilton Garden Inn - Georgetown.
Hotel is located just off a busy street and easy to get to from the I75 exit. There is abut 10 hotels all in this area so there is plenty of competition.
We decided to stay here and pay a little bit more...
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Dear Jon J,
I'm Terri Petty, general manager at the Hilton Garden Inn Lexington/Georgetown, KY. Thank you for your positive feedback! I'm so glad you enjoyed your visit to our little corner of the Bluegrass state. I'm also glad you found our breakfast to be great. Our cooks pride themselves in preparing delicious food for our guests to start their...
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First let me say that I am a Hilton Diamond member, so obviously I am pretty dedicated to the Hilton brand in general. My husband and I tried to check into the hotel at 5:15 pm and were told there were no clean rooms that were not already pre-assigned to other guests. First of all as a Diamond member I...
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We stayed here for one night in October, 2011. We booked our room on Hotels.com, and paid in advance. Check-in went smoothly, and the room was clean. Nothing special. The real problem was the next morning when I received the room bill showing a different rate than we paid, and a different credit card number than the number that we...
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Dear Sabbles,
As general manager of this hotel, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from our customers. I deeply regret that you had such a poor experience with our staff members. I will take every measure to ensure that this doesn't happen again.
Thank...
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The hotel was immaculate and the bed very comfortable. The staff members were probably the most helpful and friendly that I've ever encountered. And the cooked-to-order breakfast was just perfect, both mornings. I'll definitely return.
Dear Eaglekg,
This is Terri Petty, general manager of the Hilton Garden Inn Lexington/Georgetown. Thank you for writing a review about your stay with us in the Bluegrass State. We are so pleased that you found the hotel immaculate and the staff friendly. The next time you travel to Kentucky, we hope that you'll stay with us.
Many thanks,
Terri...
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We stayed for a New Year's Eve party which was held in the ball room. The manager was present to make sure the food and drinks were in good supply. The service for breakfast the next morning was very good as we came in the waitress had brought our coffee to us and made sure we had what we needed.
Dear KY_106,
I'm Terri Petty, general manager of the Hilton Garden Inn Lexington/Georgetown. Thank you so much for your positive feedback! I am so glad that you enjoyed the New Year's Eve party. The staff and I had as much fun as the guests who attended.
Thanks again for choosing to stay with us and reviewing our hotel. Hope to...
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The headline says it all. The rooms are clean and comfortable. The bed was great with the select comfort style adjustability. Attached restaurant offers many options. It is tucked away behind the other hotels, and far enough from I75 to keep the rooms quiet from traffic noise. Within a couple of miles of Toyota TMMK facility, and plenty of dining...
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Hello Taterx,
I'm Terri, general manager at the Hilton Garden Inn Lexington/Georgetown. Thank you for writing a review about your stay with us in the Bluegrass State. We pride ourselves in keeping our hotel clean. Thank you for noticing the clealiness and comfort of our rooms.
Hope to see you next time!
Terri and the entire team at the Hilton...
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I recently stayed one night at the Hilton Garden Inn in Georgetown while on a road trip from New York state to Texas. The hotel is difficult to find (you can see it from the highway but getting there isn't easy). I called the hotel and the front desk clerk was extremely helpful in giving me directions. The hotel is...
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Dear Equestrian01,
I'm Terri Petty, general manager at the Hilton Garden Inn Lexington/Georgetown. Thank you for your positive feedback. I'm glad that you enjoyed your stay with us. We value our proximity to the Kentucky Horse Park and the convenience it offers many guests.
I hope you can come back for another visit soon. Thank you for choosing to stay...
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