Always go out on their way to make me feel at home. Very good restaurant.
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- Hilton Hotel Florence
- Hilton Florence
- Florence Hilton

Always go out on their way to make me feel at home. Very good restaurant.
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It was the nicest Hotel i have been in .It was agreat location. Lots of dinnning in the area.The pool was great. the house staff was very pleasant.free coffe in the morning. Shower was hot and hard :)
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Got stuck at CVG airport on my way home to San Francisco from visiting the family in Boston..
Had to connect in Cincinnati between Boston and San Francisco.. Flight out of Boston was late due to thunderstorms --- so, I missed my connection and got stranded in "Cincy" as they call it.. I'm never flying Delta again -- if I...
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I would first like to apologize that your stay with us wasn't a planned stay, rather than a forced stay due to a thunderstorm. As you mentioned, I can understand your frustration as to why you didn't receive any sleep while staying with us. I can assure you that we want our guests to leave 100% satisfied and well rested...
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I was somewhat disappointed with my stay at this Hilton. I expect more from their hotels. The whole hotel smells of smoke, and was quite noisy. The rooms were okay, but the thermostat was unresponsive. I'd go with a Hampton or Embassy Suites my next time in the area.
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Thank you for taking the time to write a response on Trip Avisor, it is greatly appreciated. We use all feedback, positive or negative, to improve our guests experience while staying with us! In regards to the smell of smoke comment, the day of your arrival we hosted an annual Holiday Party which has been a return client of ours...
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Good sized room, clean property, older Hilton. The hotel restaurant has an OK breakfast buffet – did not eat dinner there. The tv selection is the standard espn/shopping network/local network stations. Sure wish hotels would include some of the science channels. They do have pay tv. Restaurant across parking lot is OK for dinner but nothing special. Good bed. Hilton...
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Thank you for taking the time to write a review during your stay with us while visiting the Greater Cincinnati area. I hope you enjoyed your stay with us and look forward to you staying with us in the future!
Regards,
Wade Riedman
General Manager
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I wish I could rate this hotel higher, but it really falls short of the Hilton brand standard. The staff are first class and are very welcoming. The bar is very odd, no draft beers on offer at all and if you're a smoker, you're in heaven, as you can smoke at the bar.
The shuttle service to and from...
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I would first like to appologize for the inconvenienced you experienced while staying with us. Our ice machines are located on floors 2-5, and if you were staying on the first floor, the ice machine can be a bit of a challenge to find. We are in the process of re-designing our signs and if you have more specific suggestions,...
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I spent 2 nights here recently during a business trip and left pleased. The check-in people were attentive, professional and attractive, and the parking was free. I spent some time in the lounge and restaurant and came away from both satisfied (other than no draft beer) with the service and food quality.
Like most every hotel, this one needs a...
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Thank you for your review of the Hilton Cincinnati Airport! As always, we review all comments and look for ways to improve service at our hotel. Once again, thank you for your comments and look forward to you staying with us in the future.
Regards,
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Folks,
Let me start by squashing the rumors of the last few reviews with some kind remarks on this somewhat dated Hilton Hotel. I stayed here while traveling alone from Kentucky to Penn to visit family and made a reservation at this hotel due to its proximity to the highway and I wanted to pamper myself and not stay at...
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Thank you for taking the time to post your comments on TripAdvisor regarding your most recent stay with us! We greatly appreciate everything you stated regarding the hotel, and would like to invite you back to stay with us again! As you can imagine, we enjoy reading positive feedback about the hotel, but also appreciate negative feedback so we can...
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Our last hilton, for sure. We are not picky people, seriously, but when things start building up, it gets frustrating. 1) upon check in, the staff at the front seemed disinterested, distracted and bothered by our appearance at the desk and even asked, "yeah?" really, we didn't looked like we were checking in with several suitcases? 2) Arrived in room...
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Thank you for taking the time to share your recent stay with us, although it wasn't the most pleasurable of hotel stays for you. I would first like to apologize for the lack of customer service you received while staying with us, as we strive for 100% guest satisfaction. I can assure you that we will not only be reviewing...
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Staid at the Hilton Cin Air in early July. Prepaid for a Jr. Suite and requested a quiet, high-level room. The first room they gave me was on the second floor next to a busy road...strike one. The air conditioning in the second room they gave me was not working...strike two. The air conditioning in the third room they gave...
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I would like to take the time to apologize for your recent stay with us. We are always striving to offer 100% guest satisfaction, and we are committed to use your comments to improve your stay! As you are aware, we did have room temperature issues during your stay. Although the common blame would be on the AC system, this...
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