This was a first class stay, with friendly staff, great accommodations, and solid services. The breakfast was satisfying, with plenty of variety. Everything in the hotel worked properly, making for a very relaxing stay. This property is highly recommended for return visits.

I was pleased with this place from the moment I walked in. The staff was courteous and well informative. The room was very clean. Even though I did not have a reservation I was treated as if I did. I remember a time when when customer service was the top priority in the hotel industry and its good to see... More

My husband and I have had the pleasure of staying in this hotel several times over the last couple of years and I would recomment this hotel to anyone. The staff is especially friendly and quick to fix any request we have. I usually request a certtain room and it is always ready for us. We plan on staying at... More

From the beginning, with Brett, our stay was a really good experience. Great staff, really nice clean rooms and a wonderful breakfast to begin our day. I highly recommend this property! Loved the concerned call after check in to inquire if everything was satisfactory.

nice place to stay for a night on our way to pigeon forge, tn...clean and quiet and easy to access off of interstate 71/75....looks like maybe not the best of neighborhoods from the looks of the hotels across the street but we had no issues...walked the car lot after hours and felt secure...

On a recent trip to Creation Museum, my wife, granddaughter and pet dog stayed at this Best Western. Everything was great, From the room being spotless to the breakfast. I can not say enough about the clerk, Kat (correct name). She went out of her way to make sure everything was just right. My granddaughter was worried about her hair... More

Good stay, nice room and bed. We asked to change rooms and were promptly moved. Breakfast was OK, good waffles, very good oranges, eggs were pretty bad. Fresh cookies at night. Staff was courteous and helpful.

When I first got here I thought the reviews were generous. The lady who checked us and was very nice but probably 80 years old and very slow. The carpet is a little old and it doesn't look so good when you come in. That said the room was nice and clean and the bed was great. I would stay... More

I just love this place. The overall condition of this facility is great. The staff is very friendly and helpful. Once you check into your room approx 10 minutes after you enter your room you will receive a call asking how your room is and if there is anything you need. The complimentary breakfast is excellent. It usually consists of... More