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All 19 Elizabethtown hotels »

BEST WESTERN Atrium Gardens

2.0 of 5
1043 Executive Drive, Elizabethtown, KY 42701 (Formerly Comfort Inn Atrium Gardens)
Hotel amenities
Ranked #11 of 19 hotels in Elizabethtown
3.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
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    7
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Date Rating
Tammy K
Huntington, Indiana
1 review
5 of 5 stars Reviewed 15 October 2011

We stopped in here on the 7th of Oct looking for a room to stay over night and the people that work here are wonderful! Very helpful and accomodating! Received a great room at a great price! Wish I could have stayed longer. Much better than the staff at the Best Western, music row, in Nashville. Thank you for your... More

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Staci Coffey, Manager at BEST WESTERN Atrium Gardens, responded to this review
25 October 2011

Dear valued guest, Thank You for the time you took to leave us a review. We at the Best Western Atrium Gardens take pride in our front desk staff and their ability to interact with our most prized posession - our guests. Thank you for the great comments and we hope to see you again very soon. Kind Regards, Staci... More

Beach8Illinois
Illinois
Contributor
12 reviews
6 helpful votes
3 of 5 stars Reviewed 20 June 2011
1
person found this review helpful

Traveling home from a mission trip in Alabama we stopped at this hotel. It was okay. However, there were a number of little things that really lead me to reconsider my choice for next year. For the most part the rooms were nice. But after fixing the toilet handle in one of our rooms and then having a shower that... More

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Staci Coffey, General Manager at BEST WESTERN Atrium Gardens, responded to this review
3 November 2011

We apologize for the experience you had, we strive to do what we can to make every guest stay a wonderful one. Please note that the staff was addressed with your issues. Sincerely, Staci Coffey, GM More

kneesee
2 reviews
1 helpful vote
2 of 5 stars Reviewed 9 May 2011
1
person found this review helpful

This place was sooooo outdated!..glad we only stayed for one night..not filthy, but not clean either! Carpet coming up, paint peeling, needs major, major updates..no bar, or lounge to speak of.....beds were like rocks...we are not fancy people, but we are clean,and we do like a few amenties..this place offers none:( More

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Staci Coffey, General Manager at BEST WESTERN Atrium Gardens, responded to this review
3 November 2011

We are in the process of updating. We apologize that we did not meet your standards when you stayed. Since your stay the rooms have been painted and the lobby has been updated. The rooms are next. We appreciate the insight. Best Regards, Staci Coffey, GM More

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bigmark1775
Gurnee, Illinois
1 review
3 of 5 stars Reviewed 1 April 2011

Old and outdated. They do their best to provide clean sheets and towels. Carpet and chairs questionable. Fine for our one night needs. More

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Staci Coffey, General Manager at BEST WESTERN Atrium Gardens, responded to this review
3 November 2011

Since your stay, we have repainted our rooms, we are currently getting new carpet for our rooms and hallways, and will be getting flat screen TVs soon as well. We appreciate your business and hope that if you are ever in area that you come stay with us again. Best Regards, Staci Coffey, GM More

MOtraveler63459
Shepherdsville, Kentucky
2 reviews
2 helpful votes
4 of 5 stars Reviewed 20 February 2011
1
person found this review helpful

We had reservations at a different hotel in the area but when we arrived there was no way we could stay there as the conditions were horrible. The desk clerk, Dave at the Best Western next door told us he had no rooms so we figured we were going to have to drived way our of our way to find... More

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Staci Coffey, General Manager at BEST WESTERN Atrium Gardens, responded to this review
3 November 2011

We are so pleased that we could help you in your time of need and that you found our hotel to be accommodating. I will let the staff know of your comments. Sincerely, Staci Coffey, GM More

JustMe52_10
Lexington, Kentucky
2 reviews
5 of 5 stars Reviewed 23 October 2010

Husband and I were on a mini-trip and needed a place to stay. My husband is a smoker, and our concern was finding a smoking room. Tried at least 6 different hotels and none had smoking accomodations. Best Western had a smoking room available, price extremely reasonable. Two queen size beds, huge bathroom, microwave, refrigerator, coffee pot. Very clean. We... More

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AmarilisVos
Jabbeke, Belgium
Top Contributor
65 reviews
29 helpful votes
4 of 5 stars Reviewed 15 September 2010

We stayed at this motel Sep 14. Our room (#220) was nice but it had no fridge and no micro. We got it with a 'manager offer', which was 30% of. There is a pool and for breakfast there were eggs and bacon. Personally we found the pillows to hard. When we are in Elizabethtown we will concider to stay... More

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staius_murcus
Grand Rapids, Michigan
Contributor
12 reviews
8 helpful votes
5 of 5 stars Reviewed 7 August 2010
1
person found this review helpful

Nice stay, had a coupon that saved us a lot of money, made the large and clean room great value. Staff helped with laundry detergent. The breakfast was excellent, my wife loved the waffle bar, was served by the pool in the pleasant atrium More

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JusRelaxin
Music City USA
Reviewer
4 reviews
9 helpful votes
2 of 5 stars Reviewed 21 June 2010

No elevator, outside door 6 works if you turned the handle very slow. After seeing a paper on an empty table I grabbed it for a scan only to have the breakfast host come over and tell me that was her paper and table but I could read it if I kept it in order. Room 221 was a 6... More

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wearytravelerAlabama
Alabama
2 reviews
1 of 5 stars Reviewed 9 June 2010

service was terrible- I had a severe allegeric reaction to the detergent used in the sheets. no refund was offered, fresh sheets not offered. spend $80.00 for meds and new sheets. nothing was offered to compensate the problems. room was okay location is great, near many places to eat, etc. one half of the parking lot was being repaved -... More

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BEST WESTERN Atrium Gardens Also Known As

  • Best Western Elizabethtown
  • Best Western Hotel Elizabethtown
  • Elizabethtown Best Western
Address: 1043 Executive Drive, Elizabethtown, KY 42701 (Formerly Comfort Inn Atrium Gardens)

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