I am a Platinum member of the IHG Priority Club. The Manager (self identified) blatantly lied to my face and gave away my reservation. I inadvertently went to the Radcliff location. The desk clerk at that HIE called the E-town location and confirmed my reservation was for the E-town HIE. I listened to the complete conversation and then departed to... More

Stayed again as I was passing through on my way north. Room was clean, hotel was quiet, Internet was above average on speed, breakfast was typical. A reliable overnight experience.

We were only here 1 night but highly recommend! The staff was exceptional! It was Christmas Eve/Day and they were delightful and enjoying their jobs. The breakfast was incredible--best ever in this type of hotel. Lobby was so pretty, room was large and clean. Comfy bed. Stay here if you are in the area!!

I wish I could tell you how the hotel was but we never got past the front desk. Walked into the lobby with my wife and 13 year old son and were told we didnt have reservations by a hateful woman behind the desk. When my wife asked if giving our confirmation number would help, the lady replied "wouldn't matter... More

This is a great place to stay at. The staff seems to have their act together and we were treated very well. Priortiy club members are recognized and treated very well. I would stay here again if in the area.

I chose to stay at this hotel as a stop over from a trip between Chicago and Atlanta. When my family and I arrived at the hotel around 9pm, the hotel staff was so friendly. She let us know that fresh coffee, popcorn and cookies were waiting in the breakfast area and she had our hotel keys and internet access... More

Property is OK, rooms are OK. No big complaints but nothing exceptional about the stay.

Our stay here was definitely OK. Nothing to go home raving about, but also not to go home telling people to never go there either. Our biggest disappointment was we had made reservations ahead of time for a 2 Queen Suite. We had a confirmation number and everything. Upon our arrival (we not overly late or anything either rolled in... More

This HIE does not seem to be up to par with other Holiday Inn Express hotels we've stayed in. The room seems a bit dingy, like it needs to be super-cleaned. I found a dead bug in the bathroom. There are a lot of noisy kids running around here, so the stay hasn't been too quiet. For the price this... More