Our arrival was on 4/30/2012 @ 5:35 p.m. I made arrangements for this room 4 days in advance of our travel. They stress that they are a pet friendly hotel. True, they are. We had our pet with us. When we got there the staff was friendly and quick to check us in. The hotel seemed very nice until we... More

We checked in 05/20/2012 @ 6:49 PM. couldn't initially get a receipt for my cash payment, as the "system" was down. I asked twice for a hand written receipt, which I got, and, I had to ask foir it to be put on letterhead. Now for the room: The couch was broken down on one side, the HVAC unit grill... More

I stay at Comfort Suites 3-4 nights a week when I travel for work. This hotel is not what I have come to expect from comfort suites. The hotel staff were terrible. The woman at the front desk was on her cell phone every time I was at the front desk and treated me as if I was disturbing her... More

We were caught in a winter white out on Jan 2, 2012 and was forced off I75. There were numerous persons waiting in line for rooms. The staff was very friendly and professional and registered guests promptly. The room was spacious with a king bed and sofa. TV with many options which allowed us to watch some of the college... More

We were there over the Thanksgiving holiday for 3 nights. The best thing about this stay was the morning breakfast. The pool was not warm it was freezing, the hot tub was always off & we had to ask to have that turned on and then wait while it warmed up. They said there was something about the heater can't... More

I wanted to stay at the Hampton Inn right up the hill but they were sold out so we stayed here. It was kind of run done and dirty. Plus it was about 40 degrees in the room when we walked in and the heat did not work very well. I would not stay here again if I had the... More

I am a Choice Privileges member and we frequently stay in Comfort Suites Hotels, but this is disgusting! There is dirt everywhere, a stain on one of the pillows, the curtain looks like it has been dipped in coffee, and it doesn't look like the bathroom floor has ever been scrubbed! The lady behind the desk had on a Led... More

There were four wash clothes in this room and they all were so old and stained that I wasn't sure if they were clean. I used the one that was the least offensive. One of the hand towels was even worse. None of the bath linens looked even close to being new. But the bed linens appreared to be newer... More

I called and reserved a suite, they told me it had a kitchen and living room I was so excited. Went to check in and they tell me they have no such rooms so I explained what I was told on the phone. They acted as if I was stupid. We went to the room and was horrible. The bed... More