I appreciate you taking the time to write such an outstanding review of this property. I'm so pleased to hear that you were more than impressed with our staff and location but, even more importantly, your accommodations. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

I appreciate you taking the time to write such a nice review. I'm thrilled that chose to stay with us even though you were skeptical based on other reviews you have read and I am glad we able to turn your skepticism into a true believer! To answer your question regarding the Grab and Go Breakfast coffee, it is an... More

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that you were not pleased with your recent stay at our property in Wichita. To make sure this doesn't happen again, I will personally have a coaching meeting to freshen my team on great guest service. We continually work... More

I received a copy of your review, and wanted to thank you for all of the kind things you have said. I'm thrilled that you received a warm welcome from the staff at this location and that you felt the room was comfortable. I have to agree with you, being greeted with a smile goes a long way! Thank you... More

I received a copy of your review, and wanted to thank you for all of the wonderful comments you made regarding our hotel. I'm so pleased to hear that you were impressed with our newly renovated lobby, our staff, the room layout and cleanliness. Thank you again for sharing your experience with us. We look forward to welcoming you back... More

Thank you for your great review of our property. I'm so pleased to hear that our service was terrific, our room size was more than accommodating and worth the value. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

I appreciate you taking the time to write such a wonderful review. I'm thrilled that we were able to surprise you with our latest upgrades but that the staff was recognizable to you. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area More

I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just... More

Juani - I recently received a copy of your review for our hotel. Please accept my most sincere apologies for the issues you and your family experienced while staying with us. As a company, we designate certain rooms as smoking rooms, the rest as non-smoking. A guest should always be provided with their room-type request; I am saddened this was... More