I had been staying at the Econo Lodge for almost two years when I was in Overland Park on business trips, even when it was called the Howard Johnson. The staff couldn't be beat. They knew me by name, and were always friendly and extremely professional. I would reserve multiple rooms at a time and they would always have keys ready for me and my coworkers upon our arrival. The new owners decided to fire all of these wonderful people and bring in a new team of people who don't know anything about running a motel. I waited for ten minutes for two front desk clerks to figure out how to print a receipt before I gave up and left. If this is how it's going to be from now on, I will not stay there again. The rooms are very nice and the price is excellent, but if service is what sells you, look elsewhere! more