I stayed with my family at the Microtel Inn & Suites in Hutchinson, KS for 5 nights and I asked the manager and the receptionist to send a direct bill to Krause Co. Unfortunately they did not do it and charged my credit card for 6 nights without my permission. I called my bank and initiated disputing a charge on... more

Okay, we stay at hotels an average of about 20 days a year with our son's traveling baseball team. We've seen the good, the bad and the average. The staff at this hotel are all-stars. Seriously. First, at check-in, the desk help bends over backwards to accomodate us after a very frightening encounter at the indy at which we had... more

As the clerk was talking to another clerk or a housekeeper, I entered the lobby of the motel. I stood at the counter for more than several minutes before I was even acknowledged. Our agency had made reservations, I asked for a smoking single if available. I was accomodated and given the room key card. My co-workers attending the training,... more