Having grown up in Hays, KS, I can say with confidence that this is the best hotel in town. If you are an upscale traveler used to high-end lodgings, this is as close as you will get in western Kansas. The building is new, clean, and well-maintained throughout. The rooms (and bathrooms) are spacious and well-appointed with most of the... More

First stay at a HIE. There is nothing to say about this hotel except everything was excellent. We have since stayed at another and in the near future will look for a HIE before considering other hotel chains.

Rooms are spacious and comfortable beds. Fast check-in, and staff are very friendly and helpful. They also called adn checked to make sure everything was Ok with the room after check-in. Highly recommended.

We stayed here while traveling through Kansas. The rooms were clean, large, comfortable. The staff was very friendly. Our young children loved the salt water swimming pool and the adults loved the whirlpool hot tub. We would stay here again. Absolutely wonderful!

This is a good place to stay when you want a pleasant stop. They greet you at the desk with a cheerful attitude and make you feel wanted. The rooms are big, quiet, and very clean. The breakfast bar is as good as any I've seen. The cinnamon rolls are really good. The staff gives great recommendations for dining in... More

Accommodations were very clean and comfortable. Nice decor, nice towels, great breakfast and dining area. Rooms even have a mini-fridge and small microwave. Close to the interstate. We had a super late check-in (3am) and staff was friendly and accommodating. We were traveling cross country and needed a place to stay last minute. I was a little worried about what... More

New, clean, great bedding & bathroom, free hot breakfast (wonderful cinnamon rolls & make-it-yourself pancakes, biscuits, yogurt, selection of juices, etc). This is our 2nd time staying here & our 7th or 8th stopping through Hays & this is our new go-to hotel here. The pool is very nice and clean & the hot tub felt great after 12 hours... More

Due to snow and wind, my family made an unexpected stop in Hays on our way home from Colorado. Because we weren't prepared to stop, we didn't have a pack and play or anything for the baby. The staff was helpful when we arrived, the cribs they have are better than I was expecting, the room was really clean and... More

We had a very positive experience here. Clean room with all amenities we expected. The front desk called after we had been in the room awhile, to see if everything met our expectations. We were given a very good recommendation for dinner. I cannot think of any way they could improve their service. Such a pleasant stay following a below... More