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All 16 West Des Moines hotels

Extended Stay America - Des Moines - West Des Moines

2.0 of 5
2701 Westown Parkway, West Des Moines, IA 50266-1441 (Formerly Studio Plus Deluxe Studios)
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Extended Stay America - Des Moines - West Des Moines
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58%
Ranked #15 of 16 hotels in West Des Moines
Most recent review
4 of 5 stars Reviewed 12 June 2013
wjensen Waterloo, Iowa
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50 reviews from our community

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Waterloo, Iowa
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 12 June 2013

Stayed here this past weekend for 1 night. I have stayed here in the past when it was Studio Plus. I'm glad that Extended Stay America took over this. When you first walk in to the lobby, you have to walk into the office as there is no front desk, which is kind of unusual. Checking in was easy and... More

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1 review
4 of 5 stars Reviewed 1 June 2013 via mobile

This was an ok stay. My biggest upset was the poor bed and the sink in the kitchen took forever to drain. Overall we liked our stay. If you are looking for a descent priced, well located place to stay in Des Moines I would recommend it.

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Manager_11525, General Manager at Extended Stay America - Des Moines - West Des Moines, responded to this review
4 June 2013

Thank you for your recent review of your stay. I am sorry to hear of the bed discomfort and the plumbing issue. In response to your feedback, I have requested maintenance to investigate the mattress condition and to address the slow drain. Thank you very much for providing us with your feedback. If you would like to discuss this further,... More

KATY
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

We stayed here for three nights and it met our expectation. The front desk was super friendly and even remembered my name when we checked out. Its location is closed to the Valley West Mall and many places to eat. There's coffee in the morning and some muffins and oatmeal packages in the lobby which was convenient when we needed... More

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Guess?
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 23 April 2013

My wife and I just needed a place to sleep. Extended Stay was $50 via Hotwire, and excellent price for this particular weekend in Des Moines. The hotel is close to I-235 but far enough away to be quiet and restful. We've stayed in ESA properties before and have always been satisfied. Don't look for anything but the basics. The... More

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Manager_11525, General Manager at Extended Stay America - Des Moines - West Des Moines, responded to this review
3 May 2013

Thank you for your recent review of your stay. We are so pleased to know that you enjoyed the in-room menu we provide from a restaurant nearby and our clean, spacious rooms. I sincerely apologize that your sleep was hindered by some outside lighting. Thank you very much for providing us with your feedback. If you would like to discuss... More

jax
Top Contributor
62 reviews 62 reviews
14 hotel reviews
Reviews in 39 cities Reviews in 39 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 22 April 2013 via mobile

Def no frills.must have spent the whole budget on the brick exterior.Because the interior got robbed.the inside has def seen better days.only plus is they upgraded tv's.ok for me but i wouldn't bring my girl here.

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Manager_11525, General Manager at Extended Stay America - Des Moines - West Des Moines, responded to this review
24 April 2013

Thank you for your recent review. I sincerely apologize that we were unable to meet your expectations; however, we are still in the process of bringing upgrades to the hotel. Starting with the exterior and then moving to the interior, we have bought brand new flat screen televisions and will be revamping the guest rooms next. To ensure we touch... More

Buffalo Grove, Illinois
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 17 April 2013

The rooms at this Extended Stay America are larger than most. A separate living room and kitchen area define it. It could use a light remodeling and then it would be a great value. It seems to have a pool (it's snowing here) area and a minimal workout room with two of the thee pieces of equipment working.

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Manager_11525, General Manager at Extended Stay America - Des Moines - West Des Moines, responded to this review
24 April 2013

Thank you for taking the time to write a review of your stay. We appreciate you noticing how spacious our guest rooms are with seperate living spaces in some and in-room kitchens for all. I do apologize that not all of our fitness equipment was in working order and you did not get to experience our pool. If you have... More

Fort Lauderdale, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 23 March 2013

I would not recommend this hotel by any means to anyone going to stay in a hotel for an extended period of time. The employees are all unhappy about there work except for a couple and the manager does not care about the guest. When I checked in to this hotel my room I was assigned was never cleaned. I... More

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Eleal, General Manager at Extended Stay America - Des Moines - West Des Moines, responded to this review
26 March 2013

Thank you for your recent review of your stay. I am sorry to hear that our hotel did not meet your expectations. To make sure this doesn't happen again, I am meeting with the staff there to ensure concerns such as the ones you brought up to our attention are always addressed properly with the staff. Thank you again for... More

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Houston, Texas
1 review
1 of 5 stars Reviewed 19 March 2013

This is the worst place I have ever stayed at. The management here does not care about the guest. The management lets the employees do whatever they want including take on there phone when you check in. I was trying to check in and the front desk lady was more concerned about facebook and told me to wait while she... More

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Eleal, General Manager at Extended Stay America - Des Moines - West Des Moines, responded to this review
20 March 2013

Thank you for your recent review of your stay at our location. I sincerely apologize that we did not meet your expectations during your travels. To make sure this doesn't happen again, I am addressing these items you brought to my attention with our staff. I appreciate you bringing this to our attention. If you have any additional feedback, please... More

Webster, New York
Top Contributor
66 reviews 66 reviews
25 hotel reviews
Reviews in 39 cities Reviews in 39 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 10 March 2013 via mobile

We had a very nice one night stay at this facility while driving from Colorado to Ohio. We booked it using Priceline and received a great rate. The room was massive with a living room, office area, kitchen with full-sized fridge, stove, dishwasher, and two beds. This is not at the level of a Residence Inn where we typically stay,... More

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Eleal, General Manager at Extended Stay America - Des Moines - West Des Moines, responded to this review
13 March 2013

Thank you for your review of our property in Des Moines. I'm glad that you enjoyed your stay here with us and that you enjoyed our room layout. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Minnesota
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 11 February 2013

I stayed here for five nights for business. It was my first time at this hotel chain. I was pleasantly surprised and very pleased with the hotel. The room was clean and very spacious! It had a separate sitting area with a fold out sleeper couch. The kitchen was great as well for breakfast and preparing my lunch for the... More

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Eleal, General Manager at Extended Stay America - Des Moines - West Des Moines, responded to this review
23 February 2013

Thank you for your great review of our property. I'm glad that you were able to discover what Extended Stay America is all about. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

 
 
 
 
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Additional Information about Extended Stay America - Des Moines - West Des Moines

Also Known As:
Studio Plus Des Moines
Address: 2701 Westown Parkway, West Des Moines, IA 50266-1441 (Formerly Studio Plus Deluxe Studios)
Region: United States > Iowa > West Des Moines
Amenities:
Fitness Centre Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 16 hotels in West Des Moines
Price range (per night): ₹4,279 - ₹7,401
Hotel Class:2 star (2*)
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