The lady at the desk was very nasty to me & other guest around me! She was even rood to the people on the phone. The only thing she cared about was her sewing. She never moved from the chair by the wall!!
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The lady at the desk was very nasty to me & other guest around me! She was even rood to the people on the phone. The only thing she cared about was her sewing. She never moved from the chair by the wall!!
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We had all of our family members together for Christmas. We were all well pleased. There complimentary hot breakfast consisted either bacon or sausage and tater tots. In addition there was mixed fruit, bananas, apples and oranges. A waffle iron made great waffles.All eight of us including two young grandchildren were very well pleased with this breakfast. The front desk...
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The Hotel allowed me to check-in early for a starter. The Hotel Front Desk Clerk was speedy and knowledgeable as well as polite. The Lobby is decorated and provisioned quite well and was a pleasant surprise. The room was 1st rate. It was clean and comfortable with a gigantic work desk that was just 1st rate. The speed of the...
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We stopped here on our way home from Colorado. The room was big, with a king size bed, couch and kitchen. It was more than we needed for an overnight stay. Nice towels. They offered a very good free breakfast that included scrambled eggs, American fries, sausage, fresh fruit, coffee cake, pound cake and more. Breakfast didn't start unti 7:30...
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Rooms were clean, but poorly lit. Bathrooms are aging. Food smelled nasty so we went out to Joes Crab Shack which was actually nasty. Overpriced and it seems that there are btter properties in the immediate are.
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This is the 3rd time I have stayed here for business since there is a corporate rate and was recommended to stay here by the company. It is close to the mall and resturants. The room was quiet, clean and very roomy. I did have issues trying to connect to the internet so just gave up. I had joined the...
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Thank you taking the time to review your recent stay with us at the Staybridge Suites in West Des Moines. We appreciate your comments and will use this as an opportunity to improve. We have recently boosted our Internet Bandwidth throughout the hotel and added addtional access points that has dramitcally improved upon our Internet service. The hotel has went...
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This extended stay hotel is in a nice, quiet neighborhood on a small lake a few blocks from the interstate. They have a nice free breakfast buffet, indoor pool, whirlpool, and exercise room. OnTuesday, Wednesday and Thursday nights they serve a light dinner. There is free wireless in all areas of the hotel and the rooms are clean and have...
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Thank you for your nice review! We always appreciate hearing feedback from our guests and use them to improve upon our services. We hope to see you the next time you are in West Des Moines.
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I was in a handicapped room not by choice. Not sure how the regular rooms are but this one was cramped. No work desk for a laptop. Bathroom was awkward for a non-handicapped person. Breakfast buffet was great except the eggs were cold.
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Dear Huberm,
Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience you may have experienced.
We strive to exceed our guests’ expectations and create memorable experiences. We take all feedback seriously. It helps us gauge what we are doing right and what...
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Stayed here a couple of weeks for business. The first week, I got to my room and as soon as I walked in I was blown away by the smell of a smoking room! I called down immediately to ask if I had been given a smoking room, only to find out it was not. They said a bunch of...
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We were thrilled! This was our first time with StayBridge and we were so surprised, that we will certainly look for other locations in the future! It was so quiet, espcially given there was a basketball tournament staying there, the breakfast was incredible, if I had to make one complaint, it would be that the bathroom is small, but heck,...
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