Forget about special rates during the state fair time. If you can find a room, I suggest you book it. That’s how I found this hotel. It turned out to be a little more expensive than what I usually pay in this area, but not outrageous either. The room, a suite without doors, was clean comfortable and came with a... More

The first thing that should of tiped me off was the lack of supporting the "gov't rate" because it was the last room available(way to stick it the customer)! It was definetly an overcharged rate especially for the room we got! Our carpet was soaking wet which in turn made the whole room smell musty and the humidity in the... More

I should have known better. Anytime a hotel offers waffles the place is infested with families. Unlike cock-roaches, this crowd comes out in the daylight. The hotel is in serious need of updating. Old furniture sits over old carpets that host an old smell. At least the old towels match the outdated decor. As a business traveler, I was initially... More

well this was a second time staying here and the rooms are getting a little worn. But for the price, this is one good hotel. Since all rooms are suites, you have mini fridges and micros in all rooms. Also a nice breakfast is included. Hotel also has an average size pool that my 10 month old just loved. Overall,... More

I have stayed in a Springhill Suites that was modern and very nice. It was newer than this location. The positve-friendly desk staff. Everthing else-from the room to the breakfast was poor. It did seem like the building was a former dormitory turned into a hotel. The room was dingy, especially the tub/shower/bathroom. The sink was separate from this room.... More

Our recent stay was marred by 4 interrupted painful nights of sleep. We politely complained after two nights & they would see what they could do. When asked for an eggshell mattress or replacement one they said they would leave message with next personnel on duty. One side of the bed seemed improved & the other worse. We called, we... More

The physical plant is standard SpringHill Suites. Nice little sitting room and a smallish bedroom. No restaurant. No bar. No excitement at all. Located several miles West of Des Moines and about 10 miles from DSM. (The Marriott at DSM is less costly and much better run.) There are at least four other Marriott properties within 1/2 miles of this... More

Everything was fine until the morning of our stay. After filling up the whirlpool, we turned it on to find suds and hair come shooting out of the jets. We immediately got out to take a shower only to learn that only cold water was available. When we asked the front desk about it, they indicated that there had been... More

We only stayed here one night and were pleased with the size of the room and the cleanliness. We liked the sitting area, frig and other nice touches. The staff was very courteous and helpful when we were looking for a place to eat dinner. The breakfast buffet was as good as can be expected and met our needs. This... More