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Country Inn & Suites By Carlson, Waterloo

2.5 of 5
4025 Hammond Avenue, Waterloo, IA 50702
Hotel amenities
Ranked #3 of 15 hotels in Waterloo
4.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    7
    10
    3
    1
    2
Date Rating
Jim S
Fulda
Senior Contributor
26 reviews
16 helpful votes
5 of 5 stars Reviewed 18 September 2011
3
people found this review helpful

We pulled in here at 9 after a very long day and were exhausted. The gal at the desk was so polite, helpful and professional that her disposition totally changed my mood. I bet she gets at least one marriage proposal a week. The décor in the lobby was really nice and inviting. The room was clean, comfortable and in... More

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Nathan Link, Director of Sales at Country Inn & Suites By Carlson, Waterloo, responded to this review
19 September 2011

On behalf of our entire staff here at the Country Inns & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! More

chiknlvr
Roanoke, Virginia
Contributor
18 reviews
4 helpful votes
4 of 5 stars Reviewed 16 September 2011

Clean, well-cared-for property. Quiet, but we were on 3rd floor. Located in a suburban retail area, but properties adjacent to motel are not in keeping with motel space. Safe neighborhood. Breakfast average to slightly above average. Interestingly, the exit stairs are perhaps the nicest we have ever seen, and we try to use stairs instead of elevators. A storm knocked... More

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Nathan Link, Director of Sales at Country Inn & Suites By Carlson, Waterloo, responded to this review
19 September 2011

We appreciate you taking the time to complete a review regarding your recent stay with us. On behalf of our entire staff here at the Country Inns & Suites we apologize for the lack of communication about the wifi outage after the storm. You are deserving of this information. Know that we worked tirelessly to rectify the wifi and phone... More

anATLgirl
Atlanta, Georgia
Senior Reviewer
9 reviews
12 helpful votes
3 of 5 stars Reviewed 7 September 2011

We stayed here for a wedding, and it was just OK. It was definitely clean and well-maintained, the staff were friendly, and it was a decent price, but our first floor room was LOUD. Each night we had lots of stomping sounds from the room above us. We reported the noise to the front desk 2 of the 3 nights,... More

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Nathan Link, Director of Sales at Country Inn & Suites By Carlson, Waterloo, responded to this review
8 September 2011

Congratulations on your time of celebration during wedding season. These are special and memorable times in ones life. We apologize for any noise issues occuring throughout your stay. We train our staff to take proactive instead of reaction measure when it comes to managing noise levels within the hotel. Building off the enjoyable aspects of your stay, we would like... More

Ezd
Reviewer
5 reviews
3 of 5 stars Reviewed 25 August 2011

Nice big bathrooms. The air conditioner worked great. Loved the three super comfy pillows for each bed. Front desk clerk was helpful in helping me find some local pizza joints. Nice fridge, microwave, and flat screen tv. Found some left over food from the previous guests in the fridge. The pool was cold! I mean cold. That was very disappointing,... More

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Nathan Link, Director of Sales at Country Inn & Suites By Carlson, Waterloo, responded to this review
29 August 2011

We sincerely appreciate your stay with Country Inn & Suites of Waterloo, IA. Traveling with family is always a great way to spend time together. Our management and staff apologizes for a couple of the inconveniences you encountered during your stay. Know that we hold ourselves to a high standard and these concerns are addressed. We kindly thank you for... More

CaraShaw
Dallas, TX
Contributor
11 reviews
7 helpful votes
4 of 5 stars Reviewed 29 July 2011
1
person found this review helpful

We occupied six rooms for 4 nights and enjoyed the hospitality shown to us by the hotel staff. We were offered the use of the breakfast dining room at night for games and snacks. Our rooms were beyond spacious. My family had a king suite which consisted of a bedroom with King bed, living room with queen sofa, kitchenette and... More

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PamelaScrapper
Bloomington, Minnesota
Senior Reviewer
6 reviews
5 helpful votes
5 of 5 stars Reviewed 27 July 2011
3
people found this review helpful

Spending the weekend at this hotel was a great experience for my whole family. Our young children enjoyed the pool and the hot tub was the perfect temp for everyone to enjoy as well. Clean, comfortable pool area. And a local artist did a fantastic job in painting the walls throughout the property. These wall paintings made for a cozy,... More

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caf2_11
Waterloo, Iowa
1 review
1 helpful vote
1 of 5 stars Reviewed 24 July 2011
1
person found this review helpful

I attended by granddaughter's 9th birthday party on July 25, 2011. My son and daughter in law made the birthday party arrangements with the Regional Sales Manager, Nathan Link, who was given every detail of this party. When my son arrived he was checked into the room by Assistant General Manager, Nina Webb, who then left to and called back... More

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Steinfeldt, General Manager at Country Inn & Suites By Carlson, Waterloo, responded to this review
28 July 2011

Thank you for sharing your comments regarding your daughter's birthday at our hotel. We sincerely apologize for the miscommunication regarding the party and acknowledge that it was intially chaotic. However, I was happy that we were able to come to a solution so that we could accommodate the volume of guests and everyone could attend the party and swim. If... More

Funseeker91
Northern Illinois
Senior Reviewer
7 reviews
6 helpful votes
5 of 5 stars Reviewed 21 June 2011
1
person found this review helpful

We felt welcome as soon as we walked in the door. Very comfortable clean room with refrigerator and microwave. It is close to a mall and other large stores. There are plenty of choices for dining. Great place to stay More

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uconn1huskies
ct
Contributor
16 reviews
14 helpful votes
4 of 5 stars Reviewed 18 April 2011

We stayed for three nights in one of the suites while visiting family. There is a door dividing the nice living area (with a mini-kitchen) and a nice bedroom. Plenty of hanging and bureau space. Very clean and well maintained building and rooms. Staff are exceptionally nice. The only negative was the heating/cooling system being a bit too noisy and... More

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BaldLoonie
Indianapolis IN
Top Contributor
62 reviews
181 helpful votes
5 of 5 stars Reviewed 17 March 2011

I wish all mid priced joints were like this! Friendly desk staff, good sized room, clean. Big TV, lots of channels. Spacious bathroom, well lit. HVAC worked great, heat anyway as it was -20° out one morning. Good breakfast, lots of choices, large room away from the lobby. Very nice pool area. Spa was hot, pool comfy. The pool area... More

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Country Inn & Suites By Carlson, Waterloo Also Known As

  • Country Inn Waterloo
  • Waterloo Country Inn
Address: 4025 Hammond Avenue, Waterloo, IA 50702

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Country Inn & Suites By Carlson, Waterloo
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