The hotel staff is very friendly and helpful. They had two or three large groups on same weekend, and never missed a beat! They allowed our entire family to use the 'breakfast room' for our gathering space, since the conference room was being rented by another group. The breakfast is not fancy, but plenty of options and was satisfying. The... More

Before out tripped all we could get was a smoking room, so we thought how bad could it be, well let me tell you, as soon as you walk in the place you can tell. They tried to move us, but no rooms were available. The room key they gave us wouldn't work and after two trips to front desk... More

Arrived late at night on a Thursday when everything in nearby Ames was booked due to a college music festival. Our reservation was in place and the night manager, Missy, was addressing a problem with boisterous college students in the pool. Missy was excellent! she not only changed the location of our room, she upgraded us without our asking to... More

Front desk staff was very friendly and helpful. Room was clean and roomy, but no refrigerator. This place is either fairly new, or very well maintained. Pool area was nice too. Continental breakfast was good - make your own waffles, a wide variety of pastries, bread, etc, hard boiled eggs, cereal.

Had a small work meeting at the hotel. We used the conference room and several people stayed at the hotel. I thought the prices were reasonable for the rooms. Nice breakfast in the morning, and the hotel was clean and comfortable.

The front desk clerks were really nice. The place was really clean and the pool was great for the kids. I would recommend this place to my friends and family.

had booked this hotel for an overnight with my family on febuary 13 but was unknowingly informed at the time of booking on the phone that the pool and hot tub were closed for repairs from febuary 10th-23rd and was'nt informed of this information until we arrived to check in. fortuantly we arrived before 4p.m. and were still able to... More

We (my dog and I) were returning home after a death in the family. After many hours of icy driving, we decided to spend the night rather than brave the storm. Thankfully, we had checked out www.pettravel.com and knew the Comfort Inn in Story City accepted pets. For a very reasonable fee, the pup and I had very nice accomodations... More

Had to stay at hotel due to winter storm. They really did a great job. Even had a dinner. The Manager said, they do a thank you dinner every Thursday for guests. What a great idea. Hotel was very clean and the staff was great.