King's Pointe Waterpark Resort (Storm Lake) - Hotel reviews, photos, rates

bsshank

Des Moines, Iowa

Senior Reviewer

8 reviews

7 hotel reviews

Reviews in 7 cities

1 helpful vote

“Nice get away!”

Reviewed 8 April 2013

I have family in the area and so we have stayed here a few times. It is a very nice addtion to the community. The rooms are nice, the beds comfortable, tv is good and a great experience overall. I was disappointmented that indoor water park water temperature was very cold and there is no hot tub to warm you... More

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Dear Bsshank, Thank you for taking the time to review our facility. We are happy to hear you enjoyed most of your time with us. We are happy to hear you enjoyed our comfortable, spacious rooms and the amenities in the room. However, we are sorry to hear that you were disappointed with the waterpark. We are currently installing new... More

Beth5159

1 review

“horrible service.”

Reviewed 29 March 2013

I decided for a fun weekend we would go to storm lake water park for relaxing weekend. we drove 3 hours . called early in the morning and asked for a early check in. front desk said should be no prob. but could confirm when we got there. we got there at 2pm and had to sit and wait till... More

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Dear Beth5159, I am sorry to hear that you were dissatisfied with the check in process at King's Pointe Resort. Our process begins at 4:00 p.m.; however, we try to accommodate every guests as they arrive to get them in a room early. If we are unable to provide a room we always give our guests waterpark vouchers so guests... More

Amis612

2 reviews

“Nice resort”

Reviewed 24 March 2013 via mobile

A really nice resort. Rooms were clean and spacious. I was very surprised the TV wasn't bigger. It was very noisy in the hall ways until after 11 pm. Seems like the kids were running around a lot. We ventured out to the water park. It's very confusing on how to get to the entrance. By the brosure that they... More

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Dear Amis612, Thank you for taking the time to give us feedback on your recent stay at King’s Pointe Waterpark Resort. I am glad to hear that you were happy with the clean and spacious rooms. I am sorry to hear there were a few items you were not as impressed with. We are sorry you had a difficult time... More

Joe S

Cedar Rapids, Iowa

Reviewer

3 reviews

3 hotel reviews

Reviews in 2 cities

“Great Hotel”

Reviewed 15 March 2013

If you are staying in the Storm Lake area, I highly suggest this hotel. I travel on business with 3 nights a week out on average, so a hotel that is comfortable and affordable for the corporate is key. This hotel was accomodating in getting me a business rate for my company. Hotel is very clean, great work out facility,... More

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Dear Joe S, Thank you for your recent stay at King's Pointe Resort and your wonderful feedback! We pride ourselves on creating a comfortable space for business and leisure travelers alike! I am happy to hear you were pleased with our fitness center, an area we recently improved due to guest feedback. I'm glad you enjoyed not only your room... More

tragaller2012

Sioux City, Iowa

Senior Contributor

34 reviews

7 hotel reviews

Reviews in 9 cities

8 helpful votes

“Good Hotel”

Reviewed 12 March 2013 via mobile

Stayed in a lot of hotels in pat few months. Thus one is one of the good ones. Why not great? The restaurant was a disaster (wrote a review on that a well) and the staff were a little short on Sunday morning. Other than that, threes view was awesome, beds comfy and great showers!

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Dear tragaller2012, Thank you for your recent stay at King's Pointe Resort. We appreciate your business and your feedback. I am happy to hear that you found our hotel accomodations to be pleasant. As the only lakeside hotel in Storm Lake, our views cannot be beat! I understand you had some issues in our on-site restaurant. I have brought your... More

schuflies

Colorado Springs, Colorado

Contributor

14 reviews

10 hotel reviews

Reviews in 8 cities

7 helpful votes

“Model of no were”

Reviewed 21 February 2013

This is still the best place in Storm Lake to stay. How ever it has declined a long ways in just 3 years. Staff is nice but take less care with cleaning cart making big marks in the hall wall. Towels are tattered and stained and bed spreads with big stains in it. The restraint has poor survive and food... More

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Dear Schuflies, Thank you for your time to review our property. I am sorry you were not satisfied with our facility during your stay. We appreciate your feedback, and we hope to improve our facility to serve you better in the future. We will take a look at the inconveniences you have pointed out and make needed repairs. We are... More

Darryl N

Belle Paline, MN

1 review

1 helpful vote

“"Last Stay" at King's Pointe Waterpark Resort”

Reviewed 20 February 2013

My Mother in Law lives in Storm Lake and since Kings Pointe has opened, we have always stayed there - We have had some issues in the past, but none of them were deal breakers until 2013 Presidents Day weekend- Upon check in - we were greeted by a overly friendly desk clerk - I wished I had gotten her... More

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Darryl, We would personally like to apologize and address the experiences you encountered. We are not in the business of making excuses, but simply finding solutions. We are currently investigating why an appetizer was misplaced and why proper condiments were overlooked during your dining experience here at the Regatta Grille. We constantly promote items such as features and buffets; so... More

kjlmjg

Sioux Falls, South Dakota

Reviewer

4 reviews

Reviews in 3 cities

1 helpful vote

“Great trip”

Reviewed 7 February 2013

We spent the weekend here to escape from sub-zero temps in our hometown. Overall, the hotel was very clean, beds were comfy and waterpark was a blast! We enjoyed our stay and the only minor problem was a lack of hot water in our room one evening/morning, which they were working on. The hotel compensated us for that inconvenience, which... More

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Dear Kjlmjg, Thank you for taking the time to review our facility! We are happy to hear you had a nice stay with us!! I am happy to hear you enjoyed our clean, comfortable rooms. We were having a few hot water issues during your stay, but rest assured, they are now fixed so it should not be a problem... More

nesa40

Spencer, Iowa

2 reviews

Reviews in 2 cities

1 helpful vote

“No HOT water in suite”

Reviewed 2 February 2013

Woke up with NO hot water. Called to front desk and was told to run the water for 10 minutes. We did that still no hot water. When we went down to talk to staff directly the girl at desk was not helpful, rude and then asked us for our credit card to pay for the room. We had 4... More

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Vanessa, Thank you for your time and your review. I am very disturbed by the treatment you received from our staff at the front desk concerning your issues with the hot water. We had an issue with the water heater the weekend you were here, but once the issue started, we had maintenance working on it right away. The issue... More

jsyverson

Des Moines, Iowa

Senior Contributor

29 reviews

9 hotel reviews

Reviews in 20 cities

7 helpful votes

“All Show, No Go for Fitness”

Reviewed 17 January 2013

I just stayed one night at Kings Pointe while in Storm Lake on business. The lobby was very nice and the room was comfortable. The staff was friendly. But after they spent $40,000,000 to build this place you would think they would have outfitted their Fitness Center with equipment better than the used stuff you find on Craigs List! The... More

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Dear jsyverson, Thank you for your recent stay at King’s Pointe Resort. We appreciate your business, and your feedback. I am glad to hear you enjoyed the resort as a whole. We take great pride in our rooms and the service of our staff. I am sorry to hear about your impression of our Fitness Center. As someone who travels... More

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King's Pointe Waterpark Resort, Storm Lake

King's Pointe Waterpark Resort

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