This super 8 ranks right behind the one in Burlington. I've stayed at dozens of super 8 across the midwest and been disappointed at least half the time. Wondering why I go back? A lot of the smaller towns don't have much to choose from.
Room is clean recently updated
Flat screen TV
I don't do breakfast sorry
At night:...
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Dear Guest(s)
Thank you so much for taking the time to write a review of this Hotel. We greatly appreciate the fact that you chose this small hotel out of all the hotels that were along your route of travel. It is good to hear that you experienced a clean and fresh room and good service. We would welcome another...
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The staff at this hotel will give out your information to anyone that walks in the door and ask for it! There is no security at this motel. We stayed there this pass weekend and our room number was given out without our permission!
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Dear Guests
The staff at Mt. Pleasant Super 8 are committed to your service: maintaining your confidential information is a must. We absolutely do not give out guests information.
During the past four years we have worked hard to become the best we could possibly be. Earlier this year we were ranked in the top 50 Super 8's worlwide. Some...
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We travelled to Mt Pleasant, IA to attend the funeral of my aunt who died suddenly. Because of your policy of accepting pets, we made a reservation at the Super 8. We travelled for about 8 hours, and checked in around 8:30PM. We set up the kennel in the room, secured the dog, and went across the street to get...
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Pet friendly indicates that well behaved, house trained, quiet firendly pets are accepted upon agreement. When your parents arrived at the Hotel and had you sign the Pet Agreement which clearly states you will not leave the dog alone in the room why did you then choose to immediately leave the dog alone in the room? We called two times...
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My husband, his family and I have been staying at the Super 8 in Mount Pleasant for 20+ years now for various occasions, due to the fact that my family is from Mt. Pleasant; I grew up there. One time of year that's important to us is Midwest Old Threshers and Settlers reunion; this is a special occasion because we...
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Dear marthawells64
It is very difficult to communicate with folks when they act out their anger in yelling and pounding on the desk in an attempt to get something they are being denied. Such was the case with our interaction. With that said, please accept that we are truly sorry that you were not able to get your usual reservation...
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Super 8 was our home away from home for nearly a year. My husband and I were in the area for job relocation. The staff was very attentive and friendly every time. We enjoyed the coffee and ice tea that is available all times. Waffles for breakfast as well as muffins ect. Price is great. We miss the staff a...
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Dear DLLH
We, the entire team at Mt. Pleasant Super 8, sincerely thank you for you most graceous review. It is our goal to have each guest feel like they are "at home" in a Hotel kind of way. We look forward to seeing you again soon.
Sincerely
J. M. Eltrich, General Manager
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I would not stay here again. Understanding Super 8's are budget-line and having stayed in a number of them previously , I had realistic and minimal expectations--which were not met. Although I had indicated a pet when I made the reservation, it had not been noted when I checked in. I was told I needed to pay another $10 (nonrefundable)...
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Dear Hobo47
I am so sorry that your experience at our Hotel was less than your "minimal" expectations. We are a pet friendly property that charges a minimal pet fee, only $10.00, for the extra clean up required. This information is on our web site and advised when guests book directly with the Hotel. But 3rd party reservation hosts do...
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Spent 2 nights at this motel/hotel. Room was quite small, and could have been better with smaller furniture. It had a large accessible bathroom. It was cleaner than average, had a flat screen tv, and the heat/a/c unit was not a distraction. Free WIFI worked as it should. Breakfast was normal for a Super8, but had a waffle maker. Location...
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Thank you for your sincere review of our property. Next time you are in Mt. Pleasant ask for the Manager I would love to sit and chat and catch up on all the changes from my home base of Denver. Thanks again for your review. We are delighted your stay exceeded your expectations, that is our goal every day.
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We stayed one night. The motel was easy to get to and it was quiet all night. The room was ok, but had a musty smell coming from the a/c unit. When we mentioned it to the desk clerk the next morning, she didn't seem concerned. The breakfast was very sparse - just cereal, toast, small bagels.
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Thank you for reviewing your stay at the Mt. Pleasant, IA Super 8 Motel. I want you to know that the comments and suggestions we receive are taken seriously. That problem concerned us that we had a professional company come in to clean every AC unit in the building. Please stop in on your next trip down the Avenue of...
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After a terrible experience with the Super 8 in Fairfield, IA, I moved on to this location. It's an older Super 8, but the desk clerk was quick to get me taken care of, and the room was quiet and clean. (Whereas the Fairfield location was infested with drunk kids all over.)
Nothing fancy, but I would stay here again.
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Thank you for your wonderful review of our hotel on Trip Advisor. The entire team here in Mt. Pleasant is working hard to earn your perfect ten approval and trust. We are so grateful for the opportunity you gave us to serve you and look forward to more such opportunities in the future.
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We stayed one night and when we checked out the manager asked if our stay was 100% and if it was not how could she correct it. Out standing customer service. Great hotel for the money . Hard to find these days. Give it a try and you will not be sorry.
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Thank you! We appreciate the time you took to write a review on Trip Advisor. We are glad to hear that you enjoyed your stay with us. It is always a pleasure to talk with the parents of our local college athletes even if your team did beat ours. We look forward to seeing you again on your next visit...
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7 Reviews
