Intent was to stay in Galena, IL. Needed a Suite since we were traveling with another couple. Facility clean & friendly. Excellent location to both Galena and within 1 mile of Mall in Dubuque. "Gas cheaper on this side of river" Room nice size for two couples. 2nd bath would have made it better. Could have used one more chair... More

I was very pleased with this hotel. It was spacious, very clean and had a firm, comfortable bed. It is also pet friendly and has a special area to walk dogs. The room was very quiet. Service was good also. The first room we were in had a heater that wasn't working properly so they gave us another room and... More

Staff was really poor trained and verry rudy Manager. She also call me a lier. for the other guast complaint she is used to that! I also wasted my time to register a complaint but I have the same luck of the other guest , all the roads lead back to Lynch. As she even mention to me when I... More

The sheets on the bed were torn and had holes in them. The extra blanket for the pull out couch was torn and very discolored (old). When you moved the TV on the turn table, it was dusty underneath. The freezer looked like it had meet drippings in it. They didn't vacuum behind the doors. The refrigerators were all dented... More

Stayed at the MainStay for a few weeks while working on a project. Excellent room with full kitchen, breakfast bar to eat/work/use computer, living area to watch TV and separate bedroom. They had a nice breakfast in the morning. Hotel is walking distance to two restaurants, very near the mall and convenient to downtown. More

Upon walking into room immediately noticed LIVE bugs on and in the bed. Dead bugs were all over the window sills and on floor below. Bathroom was dirty and had little hairs all over. The noise from the road was deafening but luckily the VERY LOUD humming refrigerator masked some of the sounds. Contacted front desk to see about moving,... More

We stayed a single night in this hotel in a smoking room, as we had requested. While it is designed primarily for an extended stay, we found it very nice for a single overnight. There was a kitchen area with full size refrigerator, microwave and cook-top along with dishes and utensils. The bed was quite comfortable and the location quiet.... More

We had 2 rooms. Although a little smaller than some suites, these rooms were excellent. Fully furnished kitchen adds so much to your stay. Even the sofa bed was pretty comfortable. Staff was very helpful at check in and helped us to use the gas grill outside in the patio area so our group could have a picnic. Breakfast had... More

Booked directly with the hotel - originally got AAA price of $113 (or was that $114/night?), but when I asked about ski specials, the price dropped to $84/night - quite nice considering I had a reservation for a smaller room at another hotel (at $89/night)! We were in Dubuque to ski @ Sundown (www.sundownmtn.com). The hotel was a good value... More