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Ramada Tropics Resort and Conference Center

3.0 of 5
5000 Merle Hay Rd., Des Moines, IA 50322 (Formerly Holiday Inn Merle Hay)
Hotel amenities
Ramada Tropics Resort and Conference Center
Ranked #4 of 43 hotels in Des Moines
4.0 of 5 stars 111 Reviews
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111 reviews from our community

What travellers say about this hotel
  • Water park(24)
  • Pool area(18)
  • Hot tub(15)
  • Very nice(13)
  • TIKI bar(10)
  • Pirate ship(8)
  • Room service(6)
  • Game room(5)
  • Great time(5)
Traveller rating
    45
    33
    12
    8
    13
Only show reviews for Family (74) | Couples (3) | Business (14)
Date Rating
Des Moines, Iowa
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 30 May 2012 NEW

We were so very pleased with our stay at this hotel. The waterpark is perfect for any age children (toddlers to teens), with one zero-depth to one-foot deep pool area which is great for the toddler age group, another pool for the waterslides, a third pool for those who want to play water-volleyball and/or water-basketball, a fourth pool just for... More

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Oskaloosa, Iowa
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 May 2012 NEW

Stayed here with my son and grandchildren. Staff was friendly and helpful. Beautiful facility, updated, and very clean. Waterslide pools were very suitable for young swimmers. Enjoyed the child friendly restaurant inside the facility.

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Des Moines, Iowa
Senior Contributor
45 reviews 45 reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW via mobile

I had to attend a convention and I live three miles set, but was informed I was staying there. At the desk, checking was a breeze and I went to my room and relaxed. We were all getting together this evening, so mid afternoon I had nothing to do. Decided to go to the pool area they have a hot... More

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See 7 more reviews by Scuba132 for Des Moines
San Diego, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 18 May 2012
2
people found this review helpful

Hard to get any sleep in this terribly noisy environment. Also had problems with television reception which was very spotty.

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St. Peters
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2012

Room was clean and the updates looked great! The bed was super comfortable and the room was quiet. The water park was great fun and perfect for a small getaway for a family. We also ate at the restaurant located in the hotel and it was excellent and reasonably priced, especially the breakfast buffet, which we did both mornings we... More

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JOHN SULLIVAN, General Manager at Ramada Tropics Resort and Conference Center, responded to this review
20 May 2012

Glad your family had a good time at our hotel. We appreciate that you chose us for your stay and look forward to serving you in the future.. More

denver, co
Senior Contributor
24 reviews 24 reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 12 May 2012

In August, we had stopped at this property on the way to take my son to college. It was a mid-week stop and we liked the property, so decided to try it again on our way back this time. We were there on a Saturday night and it was a zoo. There were big groups of people all over and... More

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JOHN SULLIVAN, General Manager at Ramada Tropics Resort and Conference Center, responded to this review
14 May 2012

I am sorry your visit this time didn't go as well as your previous one. Our hotel is very busy on Saturdays year around. We will make sure we spend more time in the hallways after hours. We are in the process of redoing our menus and should have those completed in a couple of weeks. I appreciate your comments... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 April 2012

Have stayed a few times at this hotel. Unfortunately last time I was here there was a flood in the parking lot luckily we escaped ha. Anyways back to this stay, the lady at front desk was very helpful. Staying on a Saturday we was excepting it to be very busy, and we were right! It was PACKED! Sunday was... More

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See 3 more reviews by CookieMonsterr for Des Moines
JOHN SULLIVAN, General Manager at Ramada Tropics Resort and Conference Center, responded to this review
14 May 2012

Glad your kids had a great time! Thank you for your recommendation.. Thank you for sharing your comments... More

markesan
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 19 April 2012

Our family had a great experiece at this hotel. Waterpark was great, restaurant service was great, staff all friendly, room was clean, no complaints. Bathrooms were awesome! We upgraded to a pool-side room; we were there on a Monday night so it was very quiet. When we were at the pool there was probably a total of 10 people. I... More

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JOHN SULLIVAN, General Manager at Ramada Tropics Resort and Conference Center, responded to this review
14 May 2012

Thank you for your kind comments. We hope to see your family again in the future... More

Eden Prairie, Minnesota
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 30 March 2012
1
person found this review helpful

I just got back from a one night stay at this hotel. It was 2 adult women with children ages 2-4. The good: the hotel is recently updated. The rooms are nice sized with flat screen tvs and nice bathrooms. The pool is lots of fun - zero entry for the little ones. And other pools for older children or... More

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JOHN SULLIVAN, General Manager at Ramada Tropics Resort and Conference Center, responded to this review
14 May 2012

Thank you for sharing your comments. Our guests' safety is very important to us. In hind sight, possibly the folding closet doors are not that kid friendly. We do have pool attendants on duty at all times, most who are certified life guards. I apologize for the problems you encountered and hope we get another chance in the future to... More

Senior Contributor
30 reviews 30 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 17 March 2012

We had a groupon deal and glad i bought it otherwise i would have never stayed there. Sorry the Ramada name for me in past hasn't been the best but we were impressed with this location. The rooms had 2 entrances, fridge, microwave, flat screen tv, bathroom was brand new and nice, hair dyer, closet space and lots of floor... More

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JOHN SULLIVAN, General Manager at Ramada Tropics Resort and Conference Center, responded to this review
14 May 2012

Appreciate your comments. We completely renovated our hotel in 2009 and are very excited with the results. Pleased you were impressed with our facility and look forward to serving you in the future... More

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Additional Information about Ramada Tropics Resort and Conference Center

  • Ramada Hotel Des Moines
  • Des Moines Ramada
  • Ramada Des Moines
Address: 5000 Merle Hay Rd., Des Moines, IA 50322 (Formerly Holiday Inn Merle Hay)
Price range (per night):* INR5,256 - 7,046

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Ramada Tropics Resort and Conference Center
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