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All 24 Council Bluffs hotels »

Comfort Suites

2.5 of 5
1801 S. 35th Street, Council Bluffs, IA 51503
Hotel amenities
Comfort Suites
Ranked #15 of 24 hotels in Council Bluffs
3.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    8
    9
    3
    4
    5
Date Rating
Kechi, Kansas
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 28 September 2011

When I travel I expect certain simple things from a hotel. They must be clean and in good repair. When I walked into my room it smelled clean and fresh. I mean CLEAN and FRESH! I am impressed. I actually stayed twice in one week for three nights total in late September 2011. Both times I was impressed by the... More

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Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 20 September 2011
1
person found this review helpful

Room was suppose to be a non-smoking room but reeked of cigarette smoke. There was some sort of small black bugs in the bathroom. Front desk staff was very rude and didn't seem to care that there was an issue. They offered a room move and that room had the same bugs as well. All staff said was "we will... More

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st paul
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3 of 5 stars Reviewed 18 September 2011

The rooms are very clean and large. The beds were very comfortable. The girl that does breakfast during the weekdays is very nice and kept the food hot and full. The older woman on the weekend was very crabby and didnt keep the food full. There was no waffle mix or eggs or muffins. I told her and she didnt... More

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Indianola, Iowa
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 12 September 2011

The front desk staff could not have been more pleasant and helpful. The room was nice, although the air conditioning vents need to be cleaned. Stayed here while in Omaha for a wedding. Would stay here again.

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wisconsin
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 July 2011

If for nothing else, this property is ideally located for casino-hopping, visiting the Omaha Zoo and easy access to the freeway. We were happy with our stay, not only for its ideal location but the front desk was welcoming and the breakfast was above average. One downfall was that apparently there was water condensation from the air conditioner that made... More

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Corvallis, Oregon
Contributor
20 reviews 20 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 31 May 2011

Stayed at this hotel during Memorial day weekend. Outstanding service. Great hot breakfast. Staff extremely helpful when having issues with our car. They went above and beyond their scope of service. When we first booked the great rate we got we were a little skeptical on what the quality of the rooms would be, but we were pleasantly surprised. Extremely... More

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Kansas City, Missouri
1 review
5 of 5 stars Reviewed 31 May 2011

I stayed at this location on the night of 05/21/11 and 05/22/11. The staff at arrival was great and attentive as well as any staff we encountered during our stay, always smiled and said hello to us. I did hear some partying on the first night and it was taken care of to my liking as I did not hear... More

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1 review
1 of 5 stars Reviewed 22 May 2011 via mobile

I booked a group of rooms for a wedding group, but when we all arrived the rooms were not on record. The staff at the front desk tried to accomodate us, but they did not have enough rooms of the right bed numbers to accomodate everyone as we should have had with our block of rooms. When i told Deb,... More

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Ryan White, Vice-President of Operations at Comfort Suites, responded to this review
31 May 2011

I assure you this is not an accurate portrayal of my staff or my hotel. As always, there are two sides to every situation. This particular group didn't "pick-up" any of their rooms in their block and their block wasn't guaranteed with a credit card and the block was cancelled on the cut off date. All of this is common... More

1 review
1 of 5 stars Reviewed 22 May 2011 via mobile

This was the worst trip i have ever taken in my life because off all my hotel mishaps. First i arrived and tried to check in, but was informed that the room i reserved had been given away to someone else! Then they tried to offer me another room, but one that did not have enough beds/sleeping space for everyone... More

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Ryan White, Vice-President of Operations at Comfort Suites, responded to this review
31 May 2011

Note- this is the same group from the previous negative post. I assure you this is not an accurate portrayal of my staff or my hotel. As always, there are two sides to every situation. This particular group didn't "pick-up" any of their rooms in their block and their block wasn't guaranteed with a credit card and the block was... More

Fremont, Nebraska
1 review
5 of 5 stars Reviewed 22 May 2011

We stayed in the King Whirlpool suite - I have absolutely no complaints. It was clean and the room was exactly as I expected. There were a couple of rooms across the hall with partiers in them, and we didn't hear a thing! The free breakfast was really good - had everything from bagels/toast/waffles to eggs/sausage and biscuits and gravy.... More

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Ryan White, Vice-President of Operations at Comfort Suites, responded to this review
31 May 2011

Thank You so much for your positive review of our hotel. We are very proud of our hotel and our staff. Please come visit us again! More

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Additional Information about Comfort Suites

  • Comfort Suites Council Bluffs
  • Council Bluffs Comfort Suites
Address: 1801 S. 35th Street, Council Bluffs, IA 51503
Price range (per night):* INR6,822 - 13,421

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