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BEST WESTERN Crossroads of the Bluffs

2216 27th Ave, Council Bluffs, IA 51501
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BEST WESTERN Crossroads of the Bluffs
Ranked #20 of 24 hotels in Council Bluffs
3.0 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    2
    5
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    12
Date Rating
1 review
1 of 5 stars Reviewed 28 May 2012 NEW via mobile

Im a truck driver i just get rooms from time to time so I can relax without listioning to all the noise. First problem I got is housekeeping walked in on me 3 times. No knock nothing. First time ok no problem. 2nd time not 3rd time seeing the do not disturb sighn i wrote a sticky note and stuck... More

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Norwalk IA
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 23 April 2012

We stayed this last weekend (April 20th and 21st) at this hotel. The staff were very nice, we were in a newly remodeled room, which was very adequate. The pool area is very big and nice. The shuttle to the casinos was fast and the driver was very friendly. We did, however, have 2 issues that we thought were huge.... More

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No photo provided
4 of 5 stars
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MN
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 April 2012

We stayed in April of 2012. All rooms have new carpet, new beds and new bedding. The rooms were nice and clean. The towels were large and fluffy. It was a great hotel. We stayed for 4 nights. The staff was friendly and helped get the best rate available.

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Dayton, Minnesota
1 review
2 of 5 stars Reviewed 20 March 2012

Of all the Best Westerns we styed at this one was the worst. First off the parking lot was full of cars from the railroaders for their convenience when they come into town. We barely found a place to park. Our ice machine was broken. This was also the most expensive of all the Best Westerns. I would have booked... More

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Denver, Co
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 December 2011

Stayed here for one night while traveling for Thanksgiving weekend. Yes, I had my small doggy with me. However, the "pet friendly" room they put us in was terrible. Where do I start? Room was located in the hinterlands of the hotel, next to a noisy smelly truck plaza and casino parking lot. Outside security door was NOT secure. Door... More

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Branson, Missouri
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 17 November 2011

The Hotel was being remodeled but that seemed only window-dressing. The issues here were with a uncaring front desk clerk that failed first off to acknowledge me as a Platinum Club Member and the customary goodies at check in were not offered. Small point perhaps but with all the nights I have lodged at hotels it is important. The coffee... More

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mpls
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 September 2011

We used a coupon for this Best Western that we got on the interstate at a rest stop. They honored the coupon for $59.00. It is wonderful. The room is very clean; no stains on the carpet or chairs. The beds are comfy and each of the queen beds have 4 pillows. The towels are fluffy and soft; It is... More

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Minneapolis, MN
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 12 September 2011

We stayed at this hotel because it met all the things we were looking for. We wanted a place that provided breakfast, accepted large dogs and had a pool and hot tub. The Best Western fit the bill. We took advantage of the FREE shuttle service to and from the airport. Everyone we encountered provided wonderful customer service... although seemed... More

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RICHMOND HILL. ON
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 22 August 2011

worst Best Western! - rude - first - it was under construction- once I got the key - the carpets guys were sweeping -dust everywhere- the door wouldn't open due to a metal strip from the carpet holding the door shut- this place is awful-now the best part- my wife called B/W. the owner said: ' is she calling head... More

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Iowa City, Iowa
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 August 2011

I've stayed at this hotel 3 times over the past year. It's a good place for the price, especially if using a discount coupon easily found along the interstates.The building and parking area are starting to show their age, and the hotel is located near a trucking depot - rail yard. But it is quieter than one would predict and... More

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Additional Information about BEST WESTERN Crossroads of the Bluffs

2216 27th Ave, Council Bluffs, IA 51501
Price range (per night):* INR5,256 - 15,602

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