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All 24 Council Bluffs hotels »

Days Inn Council Bluffs, IA 9th Avenue

2.0 of 5
3619 9th Avenue, Council Bluffs, IA 51501
Hotel amenities
Ranked #15 of 24 hotels in Council Bluffs
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    3
    5
    4
    3
    6
Date Rating
slcb
Central South Dakota
2 reviews
3 helpful votes
1 of 5 stars Reviewed 27 November 2011
1
person found this review helpful

Have stayed here several times before because of the reasonable rates and great location just off the interstate and close to the casinos. We never had any problems before so the neighborhood seems safe as well. The rooms are nothing fancy but adequate for the price and comfortable. However this time was a big disappointment!! We sat around in the... More

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DICF, Front Office Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
30 November 2011

We apologize that your experience was anything less than satisfying and would like to also apoligize if our front desk did not handle this situation correctly. We did have our pest control company in and found no bugs and wound like to assure you that we do our best to watch for this kind of problem. Again I am very... More

Pammyp00
Detroit
Contributor
12 reviews
5 helpful votes
3 of 5 stars Reviewed 26 November 2011

The review gets average instead of poor, because, really, we get what we pay for. I wanted a cheap place to stay and that's what I paid for. It was clean and the neighborhood seemed pretty safe. Also, across the parking lot is a pretty good BBQ restaurant. The front desk wasn't bustling with friendliness but I didn't find her... More

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DICF, Front Office Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
27 November 2011

The Days Hotel Management and staff want to say Thank you for your review. We appreciate all the feedback we recieve. This way we can better ourselves in great Customer Service. Thank you for staying with us. Manager Jackie Collins More

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slmlrd
Martell, Nebraska
Contributor
15 reviews
6 helpful votes
4 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

Stayed on a friday night for an event at Harrah's Convetion Center place is very clean and very resonable They are pet frendly for extra charge Chelsea at the front desk is great One of the nicest Days Inns I have ever stayed at. Will stay again when in area More

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DICF, Front Office Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
1 November 2011

Thank you for your kind comments. We are glad you have enjoyed your visit to the Days Inn Hotel. We look forward to welcoming you back again soon. Thank you again. Manager Jackie Collins More

Rhonda H
Newton, Iowa, United States
1 review
3 of 5 stars Reviewed 2 October 2011

my sister and i stayed there on 9/23/2011 thru 9/25/2011. When we first checked in the lady was very pleasant. But the lady working Saturday after 3pm was very rude! First i went outside because i got a phone call on my cellphone and i wasnt getting reception inside this was around 7pm and she stopped me when i got... More

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DICF, Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
4 October 2011

We are sorry that your experience at Days Inn did not meet your expectations. We make it a practice to share all our guest's comments with our staff and management team. In an effort to compensate you for your experience, we would like to provide you with $10.00 discount off your stay. Again I apologize for the inconvenience during your... More

mcgGeorgia
Georgia
Senior Contributor
29 reviews
8 helpful votes
5 of 5 stars Reviewed 10 September 2011

Our room and bathroom at this Days Inn were wonderfully clean and fresh. We had everything we needed for a comfortable, restful night. Breakfast was adequate though not excessive. The best part was the friendly interest shown by the young woman who checked us in. When we asked questions, she was especially helpful and careful to make sure that we... More

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DICF, Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
14 September 2011

Thank you for your compliments.Please know that your feedback is extremely valuable to us. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasent and comfortable as possible.Hope to see you again and thank you again for your comments. Thank you Jackie Collins More

Cands2
New England
Senior Contributor
38 reviews
9 helpful votes
2 of 5 stars Reviewed 5 September 2011

Unfortunately, this location is just bad and needs a makeover. After preparing to settle in for the night , we found blood on one bedpillow- reason enogh to never return. What kind of housekeeping allows this to happen?. Also the ironing board was broken and the place just looked tired. The continental breakfast was hardly enough to qualify as such.... More

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DICF, Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
29 September 2011

We are sorry that your experience at the Days Inn Hotel did not meet your expectations. We make it a practice to share all our guest's comments with our staff and management team. It is through comments such as yours that we work to help improve guests' experiences.Thank you manager Jackie Collins More

lilly697
Sutherland, Nebraska
1 review
1 helpful vote
5 of 5 stars Reviewed 14 July 2011
1
person found this review helpful

I especially wanted to compliment the staff at this facility. I was traveling alone and they were exceptionally helpful to this senior citizen and it was much appreciated. It was done with a smile. Great staff!! More

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DICF, Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
19 July 2011

Thank you for taking the time out of your schudule to complete our Guest Survey regarding your recent stay at our hotel. Thank you for your compliments about the staff . Please know that your feedback is extremely valuable to us. Our goal is to not only meet the needs of each and every guest we serve, but to exceed... More

Brook66
Belleville, Il
2 reviews
3 helpful votes
5 of 5 stars Reviewed 7 July 2011
1
person found this review helpful

I found this very easy ti get to from I-29. The check-in was quick and easy. The room was very clean, well arranged with good climate control. The best part of my visit was the Front desk clerks both when checking in and checking out. Very professional and very good with info about eating places and road conditions. I traveled... More

Was this review helpful? Yes
DICF, Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
15 July 2011

Thank you for taking the time out of your schedule to provide your comments regarding your stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. Again , thank you for completing our survey... More

allvonrs
Golden, Colorado
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 23 June 2011

My daughter and I were driving across the country and it was a blessing to arrive at Days Inn. The staff were all very courteous and helpful and the motel was just off the highway. We had a dog and a cat with us who were also welcomed (although for a price). Would stay there again in a heartbeat. It... More

Was this review helpful? Yes
DICF, Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
15 July 2011

Thank you for your compliments. Please know that your feedback is extremely valuable to us. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. We hope to see you soon. Thank you Manager Jackie Collins More

Sleeper92
Springfield, Missouri
1 review
4 of 5 stars Reviewed 9 June 2011

This place treated us like we were the only guests they (they were packed!) and never made us feel like just another customer. Jackie and her staff did a wonderful job of making sure we felt wolcome and helped people find us (we were in the middle of a wedding week) when they came looking for us. The night before... More

Was this review helpful? Yes
DICF, Manager at Days Inn Council Bluffs, IA 9th Avenue, responded to this review
15 July 2011

Thank you for sharing your experience at our hotel. Please know that your feedback is extremely valuable to us. I concur with you , we are proud of our staff, their friendliness and professionalism. We train our staff continuosly and make sure they excel in our service promise training that focuses on guest service, housekeeping and cleanliness. Thank you manager... More

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Days Inn Council Bluffs, IA 9th Avenue Also Known As

  • Days Inn Council Bluffs
  • Council Bluffs Days Inn
Address: 3619 9th Avenue, Council Bluffs, IA 51501

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Days Inn Council Bluffs, IA 9th Avenue
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