We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 24 Council Bluffs hotels »

Ameristar Casino Hotel Council Bluffs

2200 River Road, Council Bluffs, IA 51501
Hotel amenities
Ameristar Casino Hotel Council Bluffs
Ranked #2 of 24 hotels in Council Bluffs
4.0 of 5 stars 28 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

28 reviews from our community

    Trip type
Traveller rating
    13
    11
    2
    2
    0
Date Rating
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

This review is for a road trip in which I stayed at both Ameristar Kansas City and Ameristar Council Bluffs so I can't help but compare them. This facility is much smaller in scale compared to the Kansas City location. The strengths of the Council Bluffs hotel are the beautiful atrium, the river view of the Omaha skyline and the... More

Was this review helpful? Yes
Alisha Templeton, Social Media Manager at Ameristar Casino Hotel Council Bluffs, responded to this review
17 May 2012

Thanks for visiting both Kansas City and Council Bluffs properties and for posting your reviews. We're glad you enjoyed your stay and hope to see you again soon! More

arnolds park
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 April 2012
1
person found this review helpful

I recently stayed in this hotel and experienced fantastic service from the moment I entered the facility! Staff were respectful and more than available to assist with any request. The room was very clean with amenities such as small refrig, etc. The shuttle is a fantastic srvice! Absolutely Zero complaints or concerns and plan to return soon!

Was this review helpful? Yes
See 2 more reviews by simonsays85 for Council Bluffs
Alisha Templeton, Social Media Manager at Ameristar Casino Hotel Council Bluffs, responded to this review
30 April 2012

Wow, thanks so much for the review. So glad you enjoyed your visit and that we were able to meet your expectations. Guest services is very important to us! More

Lincoln, Nebraska
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 April 2012

Our child had a wedding reception at the Ameristar and the service took my breath away. The fine folks from catering were on hand at every turn to assure that we were treated royally. Price was reasonable, food - - we chose the Italian Buffet - - was fantastic, but it was the catering folks who made the day. Would... More

Was this review helpful? Yes
Alisha Templeton, Social Media Manager at Ameristar Casino Hotel Council Bluffs, responded to this review
27 April 2012

Thanks so much for posting your review. We're honored that we could host your child's big day and help make it a memorable one for the family! Congrats to the newlyweds! More

Iowa
Contributor
16 reviews 16 reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 22 March 2012

This was the first time we had been to Ameristar, check in was great! The front desk was very helpful and accomodating. When we went to our room the first thing I noticed was the smell of old dirty gym socks. It was very odd. There was a maid in the hallway and I asked her if she had any... More

Was this review helpful? Yes
nebraska
Senior Contributor
27 reviews 27 reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 11 February 2012

Everyone is nice. The room is nice sized and quiet. The buffet steak is GREAT.

Was this review helpful? Yes
See 2 more reviews by john S for Council Bluffs
Minneapolis
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 11 February 2012

My husband and I stayed here to break up a trip from Iowa City to Lincoln and couldn't have been more pleased. Every staff member we encountered (front desk, bellman, bartender, waitress) was incredibly friendly and helpful. Although our room did not have the greatest view (rooftop mechanical equipment), it was spacious and clean with updated furnishings and nice linens.... More

Was this review helpful? Yes
nebraska
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 January 2012

Check in went smoothly. Our room had a nice river view this time. We've stayed before and have had a view of air conditioning units. Everything was clean when we arrived. However, one the second day of our stay, we were in the room until noon. When we left, we took the "rest" tag off the door, and there were... More

Was this review helpful? Yes
Chicago, Illinois
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 30 December 2011

Worth a trip! When you join the club you get really nice prices on rooms. Great staff

Was this review helpful? Yes
des moines
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 18 November 2011
1
person found this review helpful

When we arrived there was a desk clerk named Diane who was very rude to us. This was a very bad first impression of a hotel that my mother and I had never stayed at before. We would have left but my 75 year old mother was looking forward to staying in the Octigon room. I would suggest Diane to... More

Was this review helpful? Yes
Alisha Templeton, Social Media Manager at Ameristar Casino Hotel Council Bluffs, responded to this review
30 November 2011

Thanks for your review. I'm sorry if you and your mother were not satisfied with your experience at the hotel front desk. We always try to provide the best quality guest services and I'm sorry if we fell short. I've passed your input along. We hope that you give us another shot and stay with us again in the future... More

Bismarck
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 12 October 2011
1
person found this review helpful

Four of us spent one night at the Ameristar on our way through town. Check-in went smoothly and front desk staff was very friendly and helpful. The room was riverside and the view was nice. It was clean and spacious. The casino was fun, but pretty smoke-filled. We also enjoyed the live music and cocktails at the Amerisports Bar. In... More

Was this review helpful? Yes

Travellers who viewed Ameristar Casino Hotel Council Bluffs also viewed

Hampton Inn Council Bluffs
4 of 5 stars 40 Reviews
Council Bluffs, IA
Show Prices ABS:HotelCheckRates-d224394?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
SpringHill Suites Council Bluffs
4.5 of 5 stars 57 Reviews
Council Bluffs, IA
Show Prices ABS:HotelCheckRates-d653147?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Harrah\
3.5 of 5 stars 62 Reviews
Council Bluffs, IA
Show Prices ABS:HotelCheckRates-d281098?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 24 hotels in Council Bluffs, ranked by popularity »

Been to Ameristar Casino Hotel Council Bluffs? Share your experiences!

Write a Review Add Photos Add Videos

Owners: What's your side of the story?

If you own or manage Ameristar Casino Hotel Council Bluffs, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Ameristar Casino Hotel Council Bluffs
Show the lowest price for this hotel (from our partners)
Show Prices