This month was the second time I stayed at this HIE. Burlington is small so there is not much variety, but I would have picked this place no matter if there were more choices. I was on the back of the building and was not bothered by any noise behind us. I always take a white noise machine, so that...
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Reviewed 11 December 2010
Thank you for taking the time to express your experience with our hotel. We also value the feedback and suggestions you provided. We look forward to accommodating you again in the future. Happy Holidays~
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Stayed here for the 1st time and would definelty come back. Some of the friendliest staff working the desk I ahve encountered. Make all kinds of suggestions for places that turned out nicely.
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We stayed here for 2 nights (31st Aug -2nd Sept 2011). Right behind the hotel is a factory with very loud and high-pitched fans that run all night. On the first night we asked at the front desk if we could change rooms, but they said the hotel was full, and couldn't move us till the following day. No sleep...
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Thank you for taking the time to share your experience at our hotel. I do apologize for the restless nights sleep due to the factory behind our hotel. On evenings we are sold out we do our best to accommodate everyone the best we can.
I am sorry that you did not feel the additional Priority Club Points were beneficial...
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I needed to go to Burlington for a business meeting on late notice. I booked online Friday afternoon to get a room Sunday night. Got an email Saturday at 1:00 p.m. informing me that the meeting was cancelled. I immediately called to cancel my reservation.
At the end of the process, the desk person told me that I'd still be...
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Recently stayed for 3 nights while attending family reunion. My wife is handicapped and they put us in a first floor handicapped room. This room was completely remodled with all of the latest amenities and very comfortable. This will definitely be my new home in Burlington when visiting my family.
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Thank you for taking the time to share your recent experience at our hotel. We love reading our guest comments. Providing our guests with specific room types that they need is very important to us. The renovation has turned out beautifuly and we are so happy you agree.
We look forward to accommodating you again in the future.
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The room was nice, clean, and the service was great! The bed was comfortable, the jacuzzi was nice.
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Thank you for taking the time to allow us to experience your stay. Our Team works very hard to make sure our Guests enjoy their stay and we are happy when we get to hear we accomplished just that.
We look forward to accommodating you in the future.
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Upon arriving at the Holiday Inn Express, we found that most rooms were booked and sold to a few little league baseball teams. We were SOLD a Non-Smoking room. After going to dinner and returning to the hotel, we found that our room was a smoking room. My husband went back down to the desk and was told, they sold...
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Thank you for taking the time to share your experience at our hotel on Tripadvisor. We apologize that your stay was less than desirable. Due to the Severe Thunderstorm the weekend you stayed all hotels in the area were without phone and cable. We understand this was an inconvenience and do apologize. You were given a $25.00 discount off your...
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We were happy with this hotel. The air did not work well in the first room we had. We were given another room without any issues. The hotel was clean and well kept. The pool and breakfast were both good. The hotel is located in a good part of town with many things to do near by. We would stay...
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Thank you for taking the time to write a review about your recent experience with us. We love hearing that our Guests enjoyed their stay and will return in the future. I was very pleased to see the Front Desk responded promptly to the AC opportunity and resolved quickly. Enjoy your summer from the Holiday Inn Express Staff.
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Have been there several times over the period of a year! Always had some problem, either hot water not coming thro faucet, noisy a/c outside your window, etc. In addition, the General Manager whose number is in the room she nver responds! They have renovated only the outside, inside is still a dump! Instead go to Comfort Suites a mile...
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Thank you for taking the time to share your experience at our hotel from your stay back in April. I would like the opportunity to discuss your stay with us further. All furniture in our guest rooms is less than a year old as well as the carpet, wall vynl, and window treatments. I do apologize that you did not...
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I had taken my grandkids and there parents to funcity. The Holiday Inn Express was the best place to stay. The rooms were beautiful and inviting. The staff was friendly and helpful. Smiles everywhere. WE had a great time and the Holiday Inn Express made it that much better. Thank you very much and we will be back many times...
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Thank you for taking the time to write a review about your recent stay with us! We look forward to accommodating you on your next visit to the area.
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37 Reviews
35 Reviews
17 Reviews
