Hampton Inn properties are under the Hilton umbrella but it sure rained hard on this one. The lobby carpet is filthy, the first room I was assigned didn't have a refrigerator and the second reeked of cigarette smoke. I complained of the smoke smell and was handed a can of air freshener. I've been a Hilton Diamond VIP member for...
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The staff were about average with the service. The free breakfast was really good and had alot of different options. Other than that I was not impressed. You could tell it was an older hotel with some poor attempts at a renovation. Our room was quite large with a full kitchenette. However it had quite an unpleasant smell. Pool and...
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I have Hilton Honors so I usually stay at a Hilton hotel. I'm usually pretty impressed with Hampton Inn but not this one. It clearly needs to be renovated - the carpet is dirty and stained, there is an unpleasant smell in the hallways and in the room, the bathroom tiles are dated. I stayed in a suite with a...
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I stay at dozens of hotels on business throughout the year. Let me start by saying there is nothing terribly wrong with this hotel. Location is ok, near both fast food and other restaurants. Price was comparable, even a little bit ($10) lower than other ones in the area. The hotel is an older one, and although I stay at...
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Thank you for your feedback and review of our property. I am glad to hear that your overall stay was a pleasant one! I will pass along the positive feedback to our Front Desk and Breakfast Staff. We work hard each day to keep our hotel neat and tidy and keep up with any and all maintenance. We are excited...
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The hotels has a McDonalds on one side and a boarded up building on the other. I traveled on business with a co-worker. He had the side with McDonalds and the parking light lots and drive thru noise was disruptive. I had the other side, no noise just not a great view.
The room was clean and comfortable. I did...
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Hello and Thank you for staying with us at the Hampton Inn & Suite South Bend. We truly appreicate your business as well as your feedback.
I can appreciate the lights/traffice being a bit disruptive. We do our best to make certain that the curtains pull shut tightly to keep out any unwanted light ensure a restful night. I apologize...
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We have stayed at this hotel many times on our way to Ohio. The breakfast is nice and the hotel is very quiet. The fitness center is adequate and the pool is perfect for kids - not too deep and a good size. We will always choose this place as it is convenient from I-90 and our stays have always...
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Thank you for you continual loyalty!! It truly means a lot. I am happy to hear the pool was perfect for you and the kids and the fitness room meet your needs. We will be doing a renovation this summer which includes a new and improved fitness center and upgrade in the pool area. The rooms will also receive some...
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Very clean, comfortable and quiet - everything I expect from a Hampton. The staff was courteous, and the front desk guys helped me out by extending my check-out while I was trying to figure out if I could get a flight out a day early (since my business meeting ended earlier than expected). I was out of luck with the...
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Thanks for staying with us! I am thrilled to hear of your experience here with us and hope you will return again soon. To address the water temperature, I apologize the temprature was not to your liking, we have been investigating this and have made sure that the temprature setting is where it should be on the water heating units....
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Traveling for business and had to make the haul to South Bend from Indy. Boring drive, but decent speed limits. Major traffic thru Kokomo. South Bend as a whole was not what I expected. Having a legendary university like Notre Dame located here I expected a much cleaner look and feel to the city, but it can't hold a candle...
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Thank you for taking the time to comment on your stay with us. I happy to hear you enjoyed the larger room and comfy couch and chair. In addition I will also take care of those curtains. keep an eye out for our new lobby that will be coming this year as well as new rooms in the near future....
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Pretty decent property. Friendly staff Clean rooms Nice exercise room and pool Comfortable bed
Thank you for taking the time to write such a pleasant review on our hotel. We are happy to hear that you enjoyed your stay with us. We hope that when your travels bring you back to South Bend, you will again stay with us. THANK YOU again for your review and we hope to see you soon.
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Nice and clean hotel. The staff was very friendly. We stayed 2 nights and the breakfast was cold both days. I am not big on hotel breakfasts anyway - my husband never complains and he couldn't even eat it.
Thank you for staying at the Hampton Inn & Suites South Bend. We apologize that your breakfast was not hot. Whether a breakfast eater or not, the expectation would be if a hot breakfast is offered, that the food be hot. We feel we have resolved that issue internally. We realize a good breakfast is an important start to the...
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71 Reviews
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