I booked one room on expedia and already paid on expedia. The hotel charged me again at $79 when I arrived. When I called for refund, they said there was a $25 for pet. OK, fine, refund me the remaining $54. Guess what they did, charge me another $54 and then refund me $54. This is what they call ''refund''.... More

My family lives within an hour from South Bend and visit Notre Dame a few times a year. We have been staying at the Quality Inn for about 5 years now and have been watching it age for the past couple of years, but when we went last weekend we were horrified. Not only were the cosmetic issues (paint, carpet)... More

This hotel is very nasty and dirty. The room smelt like mold, the doors dont latch unless you slam yourself into them. There were dead rolly polly bugs on the bathroom floor. Staff was not friendly. This place should not even be open for business!! think the health department needs to make a visit, they would run away!

As a truck driver, I get sent to alot of hotels during my travels. this was my first trip to South Bend and I must say I was glad to hear Quality Inn offered a shuttle to pick me up from the terminal. This was around the time of a snow storm that hit the city. I was a little... More

We overnighted here on our way back to the East Coast from Minnesota. This hotel has seen better days. The "fun dome" (what must have once been a large indoor playground) looks like the set of a horror movie, and we literally needed to body slam the door of our first room to get into it (we ended up changing... More

ive reviewed several of the comments for this hotel and I must say some are right, but most are incorrect. My husband or myself stay here at least once a week. All of the staff is friendly and by all, I mean from the front desk staff to the maintance department. Any time an issue occurs, they dont hesitate to... More

Me and a couple of family members came out to South Bend to visit my nephew who's a student at Nodre Dame and decided to stay at this hotel for the night. I had stayed at this hotel a few months back and the only reason why I came back was because of the Nick, one of the front desk... More

my husband and I stayed here during the ND Vs. USC football game. It wasnt our first choice, but price made the difference. When we checked in, the staff was very polite, assisted us with directions, coupons for the Football Hall of Fame, and tips for getting to the campus. Minor issues in the room, things like not having towels... More

This hotel should be closed. The rooms are in need of paint, new carpet, new beds and just about everything else. The TV had lines in the programs like we used to have when i was a kid. The sheets were over beach and worn out. We tried to turn the heat on and it smelled like it was on... More