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All 5 New Castle hotels »

Raintree Inn

2836 South State Road 3, New Castle, IN 47362
Hotel amenities
Ranked #2 of 5 hotels in New Castle
2.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    2
    3
    1
    2
    11
Date Rating
Mindy B
Celina, Ohio
1 review
1 of 5 stars Reviewed 9 February 2012 NEW

I used to live in New Castle, and we are planning on taking our kids up there for the weekend, I have heard nothing but good, about this place since the new owners took over a couple years ago. HOWEVER I have been tring to call since Monday the 6th, to make reservations and NOBOBDY will answer the phone!!1 I... More

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jstilts
New Castle, Indiana
Senior Contributor
30 reviews
20 helpful votes
1 of 5 stars Reviewed 25 November 2011

my family traveled from illinois for thanksgiving and my husband and i recommeded this hotel due to previous good experiences. we first moved to new castle and had to live at the raintree until we found a house (moved here due to my husbands job). services was super and staff was wonderful so, when we have family come to visit,... More

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Maurice Cook, Owner at Raintree Inn, responded to this review
27 November 2011

i'm the owner maurice cook ph. 765-524-9693 manager bill palmer please call ether one of us and we'll get this problem resolved i'm very sorry you had problem call bill at hotel 765-521-0100 please let me know when its resolved again i'm sorry about problem sincerly maurice cook More

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shane t
summitville
1 review
1 helpful vote
4 of 5 stars Reviewed 25 October 2011
1
person found this review helpful

Wonderful, Spent the last 4 days and really enjoyed My stay. I will be sure to return there again. G.T. More

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amber23_11
New Castle, Indiana
1 review
1 of 5 stars Reviewed 30 September 2011

Spiders dusty smells like pee maids late Shower dirty Pool dirty ... sheets make u itch all night..... More

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cawdjohns
Nashville, Tennessee
1 review
2 of 5 stars Reviewed 20 July 2011

The staff were the only good thing about this hotel - they were friendly and gracoius; however, that is all the positive feedback I can give. If you've seen the website, you should know that it's not up-to-date. There is no longer a hot tub - it is a boarded-up hole in the pool room (where the lights aren't kept... More

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Roadwarrior22222
New York City, New York
1 review
2 of 5 stars Reviewed 11 May 2011

Stayed here twice on business in 2011 for a total of 11 days. Nobody came to clean the room at least half of those days. Every other day the key card would fail and have to be re-programmed by front desk. (They have a sign at the desk saying that that it is beyond their control.) They have plenty of... More

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LisaKidd
Goshen, Indiana
1 review
2 helpful votes
5 of 5 stars Reviewed 11 January 2011
2
people found this review helpful

I had a little trouble checking in,but was quickly resolved. We had a great time! We started out with a 2 night stay that ended up being a 4! I will deffinately be using that hotel for our stay in New Castle again. The lounge staff are awesome people,made you feel like you were home an not a stranger! I... More

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Kanardly
Los Angeles, California
1 review
2 helpful votes
5 of 5 stars Reviewed 30 November 2010
2
people found this review helpful

We stayed at the Raintree Inn while visiting family over the Holiday and it is run by the most friendly and helpful staff we have ever had the pleasure of meeting. The rooms were very clean and comfortable. They go out of their way to make you feel welcome. This is a great place to stay. More

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bigts_10
Muncie, Indiana
1 review
2 helpful votes
4 of 5 stars Reviewed 12 August 2010
2
people found this review helpful

I had a good time at the raintree inn and would plan to return here real soon i like the room it was very clean and the pool was good and clean and the staff was very frendly and helpful More

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Maurice Cook, Owner at Raintree Inn, responded to this review
14 August 2010

thank you for your kind words from my wife myself and all our wonderfull employees we can't say thank you enough. please during your next stay mention your post so we can thank you personaly like i posted before were new at the hotel business and if you ever have a problem with our property please contact me perssonaly at... More

jason1962
New York City, New York
1 review
1 of 5 stars Reviewed 19 July 2010

made a reservation 6 weeks prior too our stay there. On arrival we were informed that they had double booked our room and had no rooms left. They made no attempt to find us a room nearby or advise us on where we might find a room for our stay.Terrible stay unhelpful and unfriendly staff would not stay here if... More

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Maurice Cook, Owner at Raintree Inn, responded to this review
22 July 2010

i'm the owner and have only owned this hotel 6 months why you would go back over 3 years or more is beside me. my personal phone number is 765-524-9693 plese call me personally if you ever have any problem with my hotel. i'm very sorry this customer had a problem ,and would like to make it up to them... More

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Raintree Inn Also Known As

  • Best Western New Castle
  • Raintree Hotel New Castle
Address: 2836 South State Road 3, New Castle, IN 47362

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Raintree Inn
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