We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 2 New Albany hotels »

Holiday Inn Express Louisville-NW @ New Albany

2.5 of 5
411 W. Spring St., New Albany, IN 47150
Slideshow
Amenities
Special offer
Save up to 20% when you book early
Ranked #1 of 2 hotels in New Albany
3.5 of 5 stars 37 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

37 reviews from our community

    Trip type
Traveller rating
    12
    6
    10
    6
    3
Date Rating
Kirk S
Norfolk, Connecticut, United States
1 review
1 helpful vote
5 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

I found our stay at the Holiday Inn Express in New Albany to be lacking nothing. The room amenities were compete; the breakfast was well done; and the staff went out of their way to make everyone feel welcome. One of the best stays at a hotel we've had. More

Was this review helpful? Yes
19dr65
New Albany, Indiana
1 review
1 helpful vote
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

I live in town and booked a room for out-of-town friends over Super Bowl weekend. My guests told me they were extremely well pleased with their experience. Every staff person they met was friendly, helpful and most hospitable. Their room was wonderful. My friends needed some special arrangements, and the manager went above and beyond to accommodate them. I will... More

Was this review helpful? Yes
otis17
otispark
Reviewer
3 reviews
4 of 5 stars Reviewed 30 January 2012

While my wife was at a rehabilitaion facility in New Albany, In. in December of 2011, I found a very nice motel with a good breakfast at this establishment. More

Was this review helpful? Yes
Gasman33357
Bloomington, Illinois
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 21 November 2011
1
person found this review helpful

As a Platinum Priority Club member, this is the best stay I have ever had at a Holiday Inn Express! The Staff was very friendly and welcoming and the room was wonderful. I will stay here anytime I am in the area... More

Was this review helpful? Yes
cjournigan
Conover, North Carolina
Senior Contributor
29 reviews
8 helpful votes
3 of 5 stars Reviewed 28 October 2011

Stayed at the holiday inn in louisville ky and must say, huge let down. My office manager had booked our management staff into 4 king suites through hotels.com. Once we arrived after the horible time we had finding the place and crossing the river because the only bridge was out. We were told they could not accomodate our reservations. The... More

Was this review helpful? Yes
dave e
Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 10 October 2011

Excellent service was provided by the hotel management and staff for a girls softball organization which utilized 16 rooms. Many thanks to the staff. Strongly recommend.... More

Was this review helpful? Yes
Marilyn B
lodi, oh
1 review
1 of 5 stars Reviewed 23 September 2011

We signed a contract for a meeting room with them for $100 per day as long as we had booked 10 sleeping rooms as well. Our attendees did book the 10 rooms, but the hotel charged us $175 per day for the meeting room as they said some of our attendees booked on line rather than at the hotel...that was... More

Was this review helpful? Yes
Mandy Cobb, Manager at Holiday Inn Express Louisville-NW @ New Albany, responded to this review
26 September 2011

Thank you for reviewing our Holiday Inn Express. We appreciate your business and we value your feedback. We are sorry to hear that you were dissatisifed with your experience at the hotel. Please know that we do not take such comments lightly. We want each and everyone of our guests and clients to know that we do appreciate them and... More

Travellers are raving about these New Albany hotels

Belterra Casino Resort & Spa
3.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d518370?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Sheraton Louisville Riverside Hotel
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d91186?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
BEST WESTERN Green Tree Inn
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d78967?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
discod43
Chicago, Illinois
Reviewer
3 reviews
2 helpful votes
1 of 5 stars Reviewed 20 August 2011
2
people found this review helpful

My family and I stayed here in an overnight stay. After changing rooms, because we asked for a higher floor before we checked in and were not given one, we noticed that every vacant room on our floor had a door open. We thought that was strange and asked the clerk why that was so, and we were told by... More

Was this review helpful? Yes
annie13128
Fort Wayne, Indiana
1 review
2 helpful votes
2 of 5 stars Reviewed 31 July 2011
2
people found this review helpful

When we checked in, the clerk asked us three or four times to donate to a kid's camp that they are raising money to support. Once was more than enough. She just kept asking. There were no luggage carts for either check-in or check-out. The manager told us that people hide them in their rooms. The elevator by our room... More

Was this review helpful? Yes
Mandy Cobb, Director of Sales at Holiday Inn Express Louisville-NW @ New Albany, responded to this review
10 August 2011

I would like to thank you for your recent review of our property. If not for your honest opinion of our services, we would not be able to correct issues for future stays for yourself or other guests. Although we are proud of the efforts our staff has put forth to raise money for Give Kids the World, we have... More

MichaelMorrison
Los Angeles, California
Senior Contributor
48 reviews
46 helpful votes
5 of 5 stars Reviewed 22 June 2011
1
person found this review helpful

If you are visiting Louisville and don't mind staying about 10 minutes away from downtown, this is a good choice. It's right off the I-64 after you cross the Ohio River into Indiana. I stayed here 3 nights and really liked it. Even though it's no more than 100 meters from the Interstate, the hotel was quiet. The hotel seemed... More

Was this review helpful? Yes
Mandy Cobb, Director of Sales at Holiday Inn Express Louisville-NW @ New Albany, responded to this review
23 June 2011

Thank you for your kind words reviewing the newly renovated Holiday Inn Express Louisville NW located in New Albany IN. We are working hard to provide an excellent product and exceptional guest service, creating the best value for your money! Thank you for acknowledging our efforts =C) More

Travellers who viewed Holiday Inn Express Louisville-NW @ New Albany also viewed

Hampton Inn New Albany
3.5 of 5 stars 19 Reviews
New Albany, IN
CHECK RATES! ABS:HotelCheckRates-d224630?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Horseshoe Southern Indiana Casino Hotel
3.5 of 5 stars 199 Reviews
Elizabeth, IN
CHECK RATES! ABS:HotelCheckRates-d240182?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Belterra Casino Resort & Spa
3.5 of 5 stars 156 Reviews
Florence, IN
CHECK RATES! ABS:HotelCheckRates-d518370?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 2 hotels in New Albany, ranked by popularity »

Been to Holiday Inn Express Louisville-NW @ New Albany? Share your experiences!

Write a Review Add Photos Add Videos

Holiday Inn Express Louisville-NW @ New Albany Also Known As

  • Holiday Inn New Albany
  • New Albany Holiday Inn
Address: 411 W. Spring St., New Albany, IN 47150

Is Holiday Inn Express Louisville-NW @ New Albany your business?

  • Manage your listing
Holiday Inn Express Louisville-NW @ New Albany
Show the lowest price for this hotel* (from our partners)
CHECK RATES!