My family and I stayed here two nights while visiting my sister who just graduated from Ball State. We enjoyed the pool and free breakfast (waffles, cereal, biscuits & gravy, toast, oatmeal, danishes, etc.) The hotel is older and needs remodeling, but it was clean and safe. Many restaurants nearby and close to Walmart. The fitness center is really lame,...
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Everyone is so friendly and very accomodating. My travel takes me there often and the staff refer to me by name. I always have a wonderful time at the Signature Inn. The Signature Inn is located by many restaurants which is very nice. Thank you Signature Inn for a pleasant stay!
Dear guest thank you for your review. We are glad to have your frequent business. We take great pride in giving quality customer service and always make sure that you as well as all guests receive great customer service. Please come see us again soon!
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This past weekend we stayed at this hotel, since we were helping with the Indiana Academy After Prom. Andrew Stole was working the evening shift and was gracious in helping me solve one of our after prom problems. He, with proper permission, let me borrow two coffee carafes (I forgot mine) to use at after prom (a 12am - 3am...
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Dear guest thank you for your review. We are glad that we could be of service in the use of our carafes. It is our mission to make sure we can do all we can to make our guests’ stay as enjoyable and stress-free as possible. We take pride in our quality staff and in striving for superior customer service....
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We booked two rooms through Travelocity for our son's graduation ceremony from Ball State University. We had to cancel one reservation due to a change in travel plans for relatives. Unfortunately, Travelocity cancelled both rooms. When we arrived form Michigan and learned that both room reservations were cancelled, the manager graciously gave us a room, at no cost, and said...
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Dear guest thank you for your review. It was my pleasure to be of help. It was your son’s graduation and time should be spent celebrating this joyous occasion, not on the telephone stressing over details. Our goal is to give the best customer service possible, and your kind words show that we are well on our way to achieving...
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We stayed at this hotel for Ball State graduation weekend. Thankfully the whole place is now non-smoking which apparently it wasn't before, but because we were given a previous smoking room it still smelled like it, unfortunately. The place was clean but could really stand a major update/overhaul of its rooms and bathrooms. Also, don't be deceived by internet pictures...
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Dear Guest thank you for your review.
Our hotel has been non smoking since August 2011. In fact, all hotels in Delaware County are non smoking. All hotels in the state of Indiana are to be non smoking as of July 1, 2012. Our breakfast area is small, that is why we have several table in our adjacent lobby for...
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I stayed at thie hotel on 4/28/12. After checking in we were told the best way to get to our room was up the stairs. (be mindful we had all of our luggage). upon entering the room I noticed bobbypins on the floor, torn up carpet, and chipped up paint. Before I even sat down the other people in the...
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Dear Guest
Thank you for your time to review our hotel on Trip Advisor.
First of all let me state that we have a pest control contract with a nationally known company that treats and inspects the entire hotel on an ongoing basis. In fact, our representative made a visit the day before your arrival. The pest inspection went well...
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Had a wonderful time at the Muncie Indiana Signature Inn. Everyone was so friendly, and very accommodating.Even the maintance man who was in the pool area was very nice. Looks like a well managed staff . It was my grandaughters 10th birthday, a last minute trip to the hotel made it great. Mr. Bryan set us up with everthing we...
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Dear guest thank you for your review. It was my pleasure in helping you with last minute details for your stay. I am happy that your stay was such a success. Please think of us again when you are visiting Muncie.
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We brought a college team for a weekend competition. The staff helped with some last minute printing and letting us use a conference room and color printer, contributing to our success. Thank you Signature Inn for a most pleasant stay!
Dear guest thank you for the review. We are glad that we were able to help you with your stay with us. We love having teams staying with us. We know that you mindset is on the competition that you are preparing for. We want to be able to help make your stay as convenient and comfortable as possible. Please...
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I've stayed at the Signature Inn several times while in town for business. I usually have my dog with me and they're very good about accommodating her and giving us a room near an exit. It's really tough to find a nice, dog-friendly hotel in Muncie! I tried the Lee's Inn and it was disgusting. Anyway, everyone at the front...
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Dear Guest thank you for your review. We are glad to be your choice of the pet friendly hotels in Muncie. We try to treat all our guests with the best customer service possible. As for the use of the phone charger, it was my pleasure. We try to treat our guests with the same hospitality that we would want...
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The front desk staff accomidated our every need. We were traveling with a high school sports team that had specific needs, (early breakfast, meeting room, extra towels etc.). The staff went out of their way to ensure our stay was pleasurable. They put the H in Hospitality.Thank You Andrew. Would highly recommend.
Dear Guest thank you for your review. We understand that when you are traveling with a large group there are so many little things that are needed to make it a great trip. We try to anticipate these things. We strive to make your stay as compfortable and stress-free as possible. Please come and stay with us the next time...
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