Rooms clean + comfortable. Staff very pleasant + welcoming. Breakfast good - nice variety of food. Would definitely stay here again.
- Best Western Merrillville
- Merrillville Best Western

Rooms clean + comfortable. Staff very pleasant + welcoming. Breakfast good - nice variety of food. Would definitely stay here again.
Would have been all 5s if the TV was modern and there was more than 19 channels. No Discovery, A&E or History channels. They do have 3 HBO &4 ESPN. Even though this property is close to Gary IN and some low budget motels I feel very safe. Room was very clean and comfortable
Thank you for taking the time out of your busy schedule to write such a complimentary letter including your kind comments regarding our staff and service during your recent visit at our hotel.
I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts to provide a clean, comfortable hotel...
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The cleaning staff stole a bag out of our room, the management admitted to have a a hole in the security system that prevents that room from being recording during morning cleaning hours. Managment took days to follow up on the issue and never even acted like they cared. Since Best Westerns are privately owned, corporate Best Western jus said...
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i will tell all my friends to go this motel, they have good breakfast, heated pool, very very clean rooms,good staff
Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you with us.
Your comments on our performance were most generous and shall be passed on to the appropriate staff members. It is always gratifying to know that our efforts were effective...
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This hotel was, for the most part, clean and comfortable. The blankets on the beds were unfortunate. The duvet cover was as slippery sort of fabric and about halfway through the night I realzed the down comforter was lost in the cover and all I was covered with was the thin duvet cover...
The guests I encountered in the hotel...
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Thank you for taking the time to share the experience you had with the Best Western Inn & Suites Of Merrillville.
I am disappointed we failed to give you the fine service and consideration we strive for with all our guests - the type of service we pride ourselves in. Please know that your comments have been reviewed in detail...
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I had no problems at all with the hotel/room at first. Our no-smoking room didn't smell like smoke. It was spacious and LOOKED clean. But after about 20 minutes in the room my eyes started to itch. Then the back of my throat started to feel funny. Within an hour I was sneezing and felt awful. I don't think of...
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Thank you for your comments concerning your stay at the Best Western Inn & Suites Merrillville. I appreciate your taking the time to write and hope you will accept my apologies for any inconvenience you experienced.
I am disappointed we failed to give you the fine accommodations and consideration we strive for with all our guests - the type of...
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After staying at this hotel for 2 nights, I really wish I hadn't. The room smelled like a of wet dog with a smoking habit. When I called down to the operator to get a different room, I was told there were no more rooms available. This may have been the case but the parking lot was empty and I...
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Thank you for your comments concerning your stay at the Best Western Inn & Suites Merrillville. I appreciate your taking the time to write and hope you will accept my apologies for any inconvenience you experienced.
I am disappointed we failed to give you the fine accommodations and considerations we strive for with all our guests - the type of...
More
Not bad for the price, but this hotel could use a good steam cleaning. I'm not saying it was dirty, but all the carpeting, and the chairs in the breakfast room had a lot of stains. Housekeeping does a good job cleaning the room, but the bedspreads have seen better days, and there was mold along the bottom edge of...
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Thank you for your cooperation in taking the time to complete our comment card following your visit to the Best Western Inn & Suites Merrillville.
I am disappointed we failed to give you the fine accommodations and consideration we strive for with all our guests - the type of service we pride ourselves in. Please know that lyour comments have...
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I was in town for dog shows in Valparaiso. I was happy to get a reservation here since I consider the BW chain to be an upgrade from the others and had mentioned I had dogs to the person I made my reservation with. Checked in Fri. night with no problem, was pleasantly surprised at the room which, other than...
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Dear Guest,
Thank you for choosing BEST WESTERN Inn Suites Of Merrillville for your recent stay in our area. I hope that you and
your dogs did well at the dog show.
Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:
1) Registration...
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Hotel managements are friendly but the location is a bit tricky to find. Most amenties are functional and working well however improvement would be better. They provide free breakfest but the services are minimal. I booked 12 rooms for a soccer team and no parents were complaining about the facility. That was a big plus for me.
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