This hotel is not worth the amount of money it costs. First we were placed in a room that smelled musty and had mildew on the walls and the paper was peeling off. I asked for another room and they were very accomodating about moving us without a problem. Very apologetic saying they were redoing some of the rooms. Then... More

We fled to the Comfort Suites from a horrible motel. We were pleasantly surprised by the large room. The front staff was very courteous. I didn't care for the dingy comforter but only wanted to go to sleep on clean sheets. More

I am usually very generous with reviews and place has to be really bad to get a "poor" rating from me. I did not exerpience any of the horror stories that other guests seem to have, but this place does not deserve to be #4 rated in the Jeffersonville area. It was in terrible shape for a building that is... More

Poor management, poor facilities, poor quality service. Room was not cleaned before we checked in, poor breakfast area, NO internet service. Lots better Choice Hotels in Louisville itself... I complained to Choice and all I got was a lame email from the Manager wanting to talk to me on the phone. What do I want to talk to him on... More

The woman at the desk was RUDE! Didn't seem to care abouit the broken towel rack, the noise that we continually complained about from upstairs. Very Noisey and Dirty More

I Checked into this hotel on Oct. 16. We had made reservations here about three weeks ago. Upon arriving, the hotel looked clean. I did notice that there was no cars in the parking lot for a Saturday and I thought that was unusual. With the scare of bedbugs on now, my wife was very paranoid. She and our friends... More

This was my second stay here, and both times my room was clean and comfortable. If you're familiar with Comfort Suites, they really aren't "suites" in the sense that you'd think, but rather "shotgun studio suites"; you go from entrance to couch area, to bedroom area, all in a straight line with a pseudo wall dividing the two areas. Climate... More

The room was clean and it was apparent the hotel has been recently remodeled so I have no complaints about the hotel's cleanliness or room with the exception of a stale smell in the room and cigarette smell in the bathroom. I do have the following complaints and requested a customer satisfaction survey and was told there were none available... More

I stayed at this hotel based on the reviews on this site and was very disappointed. 4 of the 5 pillows on the bed had some kind of black marks all over them. Most of the towels had a tint of yellow to them. Water temp in the shower went from mild to extra hot, no in between. My room... More