I've stayed in nicer places for 1/3 the price. The pictures on the web make it look very appealing, but the rooms are dismal. The bed was comfortable, but the room was very small. The bathroom was unacceptable. It is a one-person bathroom at best, so if you're traveling with children, you will be miserable. The furniture looks worn, and... more

As others have said this is the typical business hotel where rooms are overpriced, internet is never included ($10 a day??--I was able to connect to the Indiana free wireless service coming from the capitol?), and other amenities are either missing or forgettable. I have never understood why Westin makes this big deal about a "Heavenly Bed" I mean what... more

Stayed here with our young children while taking in some of the family friendly attractions available in Indy. Found this to be a very average Westin. Lobby area is fine, rooms are average with small bathroom. Location is convenient-walking distance to many restaurants and shopping. Beds are extremely comfortable. Check-in was very slow. We were #6 in line on a... more

The Westin used to be the top choice in Indy...but not any more. The hotel is really starting to show signs of heavy wear and tear. The location is still good but the rooms are beaten up and the public spaces are just OK. They still have the Westin beds but that's about it. With the new Marriott going up... more

Plain and simple, the cold snub given by the man behind the check in desk when you get there, just drives home any other flaws that you may find with this place. Just keep going and find a place to stay that has friendly staff. It was as though our arrival at the hotel was a real inconvenience to this... more

I stayed at the Westin for 2 nights on business. I usually have great success at Westins, but this one was a bit sub-par in service. My room service was late in the morning and when it did arrive, they forgot my bagel (it's the only thing I ordered besides coffee...) The coffee carafe was stained terribly from it's many... more

My wife and I had an opportunity to stay at the Indy Westin while I was in town doing some radio business for the All State 400 at the Brickyard and the Indianapolis Convention and Visitors Association between July 24th and 26th. We arrived just after dinner time after spending the Friday at the track, and really wanted to relax... more

Just returned back from a great weekend at the Westin. My husband booked this hotel for an Anniversary break as it was close to the Lucas Oil stadium where he had booked concert tickets, for the Saturday night. Once I knew the hotel, I logged straight on to trip advisor and the mixed comments really had me concerned. Getting to... more

My husband and I took a trip to Indy to catch a concert @ Conseco Fieldhouse. After reading many reviews on different sites about this hotel, I was a little worried. We got a steal for a room, so I couldn't pass it up. From reading reviews, we found out that you cannot get to the hotel entrance using a... more