I have stayed at this Westin before and enjoyed it. I like the rooms, I like the restaurant on site. I like the proximity to the convention center. I don't like the way the staff at the front desk treats you. We were there for a cheer competition and it was very busy - so I can cut them a... More

I stayed in the hotel during a business trip and had a nice and spacious room. However, tat his time part of the hotel was under construction and therefore the lobby looked quite shabby. Nevertheless, overall no complaints and the location is really very convenient. There are a lot of things that can be done in walking distance. More

Some hotels, such as the Hilton, offer no actual consistency in quality. They are a brand once known for their quality and have degraded into franchisees that take pride and put money back into the property, or do not. The Westin must have better regulations for their franchisees because in general they have a very uniform code of cleanliness, impeccable... More

We stayed at the Westin to be close to the Madame Walker Theater. The location rocks ... the hotel is all dressed up for the Super Bowl and it is connected to the convention center and the Circle Center Mall. I didn't try the food here but the pool and workout area is fantastic. It's usually pretty pricey but I... More

My expierience was great before I even arrived with attention to detail I did not expect. When I did arrive at the Westin I was running late and found the front desk to be friendly and accomodating as I needed to be at the Premiere of a movie and was late. John Rabold went into action and made me feel... More

I am loyal to the Starwood brands, love their properties. The Westin Indianapolis is no exception. Beautiful hotel, great rooms, and great staff. A big thanks to John Rabold for is incredible customer service! I highly recommend this property! More

My recent stay at the Westin was fabulous, particularly because of John Rabold. He checked me and was so helpful and kind. The room was great with a terrific view of Lucas Oil Stadium. It certainly didn't feel like a typical business trip! More

I have stayed here several times over the years but am finally writing a well-deserved and long overdue review. I was attending the Premiere of a film called, "Naptown Rock Radio Wars". The staff, particularly the front desk supervisor, John Rabold, was extremely professional, friendly and accommodating to my need for a late check in, holding my luggage, making sure... More

This Westin recently went through some renovations and upgrades. Most notably the lobby got a make over with new interior design. The rooms are the same but in great quality shape. The upgrade has come in two areas. Finally they fixed their wireless internet which was horrendous in the past, now works like likely split. Additionally the front desk service... More