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Embassy Suites Hotel Indianapolis Downtown

3.5 of 5
110 West Washington, Indianapolis, IN 46204
Hotel amenities
Ranked #76 of 183 hotels in Indianapolis
3.5 of 5 stars 145 Reviews
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145 reviews from our community

What travellers say about this hotel
  • Free breakfast(8)
  • Very nice(5)
  • Living room(3)
  • Happy Hour(3)
  • Ceiling fan(3)
  • Evening reception(3)
  • Convention center(3)
Traveller rating
    30
    51
    29
    22
    13
Only show reviews for Family (40) | Couples (25) | Business (46)
Date Rating
mke60
Milwaukee, Wisconsin
Contributor
20 reviews
10 helpful votes
3 of 5 stars Reviewed 31 January 2012

Indianapolis hosts lots of big events, Superbowl XLVI notwithstanding, and they do a great job at it. If you're in town for an event, downtown is the place to be--pay the premium vs. suburban budget chains. Downtown is easy to negotiate, just park your car, and walk everywhere to dining and entertainment. Downtown hotels that are connected to the Circle... More

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Will F
Oolitic, Indiana
1 review
5 of 5 stars Reviewed 16 January 2012

Staid here nearly 10yrs ago for IU basketball tournament downtown when Circle Center Mall was first built. Was a wonderful hotel then and still is today. You could tell that the room had been recently updated (Thank you Superbowl). I can't say enough for how easy it is to get around the city of Indianapolis without using your car. We... More

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P2Loves2Travel
Pittsburgh, Pennsylvania
2 reviews
4 of 5 stars Reviewed 11 January 2012

I stayed here on Dec.20, 2011 and they went above and beyond to meet our needs. I prebooked a corner king suite for one night. I called the day of to confirm the suite since I have had issues with them in the past. Once again, I ran into the same issue of them upgrading a previous guest. When the... More

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bet s
indianapolis
1 review
1 helpful vote
1 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

after checking in found hairs all over the turned down sheets- was dismissed as a demanding guest- what a horrifing experience- STAY AWAY More

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ESManagementTeam, Manager at Embassy Suites Hotel Indianapolis Downtown, responded to this review
8 February 2012

Thank you for taking the time to provide feedback regarding your stay with us. We are obviously very disappointed to read of the issues you encountered with your linen and the lack of response from the person that you spoke to about this issue. I assure you that neither of these issues are a reflection of how we take care... More

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Otis45
Gainesville, Florida
Reviewer
5 reviews
1 of 5 stars Reviewed 2 January 2012

We were at this hotel for a family function. Our first room had stains and tears in the carpet, nicks on the tables, tears in very worn furniture, and the water in the kitchen was cloudy. We were moved to another room which was a bit better, but still had a big tear on the carpet and on the couch... More

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Solitaire078
Dallas, Texas
Reviewer
4 reviews
3 helpful votes
4 of 5 stars Reviewed 1 January 2012

I actually didn't choose this hotel, we got it through name your price on Priceline. So I cannot complain too much. The hotel itself was right in downtown, connected to circle center mall. The entrance to the hotel is pretty weird but good in a way because you have some kind of privacy. The hotel itself is pretty old, even... More

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Friendaza1
West Chester, Ohio
Contributor
15 reviews
5 helpful votes
3 of 5 stars Reviewed 28 December 2011

I checked in with my family for a mid-week visit to the Children's Museum. A bell staff to help with luggage was non-existent and when we got to our room, the decor and amenities (outside the new TV's) was very dated. This Embassy is connected to a mall, which made dinner very easy for our family. The breakfast was of... More

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ESManagementTeam, Director of Sales at Embassy Suites Hotel Indianapolis Downtown, responded to this review
10 January 2012

Dear Friendaza1: I am very sorry that you were dissatisfied with your stay at the Embassy Suites Indianapolis Downtown. As a Diamond member, we value your loyalty and are dissapointed that we did not meet your expectations. Please know that we are currently going through a renovation of several floors that should address your concern that the hotel feels dated.... More

Reggiefox
Milwaukee, WI
Senior Reviewer
6 reviews
6 helpful votes
4 of 5 stars Reviewed 17 December 2011

I stayed at this hotel for a business trip. It was convenient to the convention center. You could walk inside the whole way through the mall. The size of the room was nice, though the ceilings felt low. It was clean and comfortable. One of the elevators was not operating through my four day stay, but if I walked to... More

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toefam4
Cincinnati
2 reviews
5 of 5 stars Reviewed 14 December 2011

My husband and I went to this hotel for our 25th anniversary. On arrival, Anita was so helpful and sweet. We had originally put in for what was called a "e-stay upgrade" where if an upgraded room was available and not booked yet by another customer at our arrival we could upgrade for an additional fee, but cheaper than the... More

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chibiff
Chicago, IL
Senior Contributor
21 reviews
15 helpful votes
3 of 5 stars Reviewed 7 December 2011

Like others, if you don't want to sleep in an oven, stay elsewhere. You can open the window, but as soon as you close it, even if the heat is off, your room will start to get hot. NOT comfortable for sleeping under huge comforter. Bathroom is tiny and poorly designed - love having to close the door to take... More

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Embassy Suites Hotel Indianapolis Downtown Also Known As

  • Embassy Suites Indianapolis
  • Indianapolis Embassy Suites
Address: 110 West Washington, Indianapolis, IN 46204

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Embassy Suites Hotel Indianapolis Downtown
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