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All 185 Indianapolis hotels

Extended Stay America - Indianapolis - Northwest - I-465

2.5 of 5
9370 Waldemar Road, Indianapolis, IN 46268 (Formerly Extended Stay Deluxe)
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Extended Stay America - Indianapolis - Northwest - I-465
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36%
Ranked #118 of 185 hotels in Indianapolis
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46 reviews from our community

    Trip type
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Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 June 2013

I knew coming in that this was a budget hotel so my expectations were not high. However, I did not expect to feel so unsafe. After checking in I had a guy try to stop the elevator door from closing but was not able to. Because he was not able to get into the elevator he ran up the stairs... More

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Northeast
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 June 2013

Each night there was a crowd that would "hang out" in the parking lot. Did not feel safe. They apparently had only one luggage cart that seemed to entirely disappear from time to time. Had to carry my luggage, cooler, etc, by hand to my car at checkout. (Seems locals may "borrow" the cart from time to time?) They should... More

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See 6 more reviews by LifeOnAString for Indianapolis

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Cedar Rapids, Iowa
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 28 May 2013

This property is average at best. The interior is dated (green carpet, etc.) and the rooms are really showing their age. When we arrived, we had to ask for shampoo, one of the beds was off it's base, and the kitchen was barely stocked with utensils (not to mention there was no soap to wash up any dishes). In the... More

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1 review
5 of 5 stars Reviewed 8 April 2013 via mobile

We normally stay at extended stay, and this was by far the best experience ever! The room was great. Very clean, double sinks and a huge oval tub. The staff friendly and the room was a huge value. Thanks!

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Adrian V, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review
30 April 2013

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Madison, Wisconsin
1 review
1 of 5 stars Reviewed 3 March 2013

I was very disappointed to be moved here from a related hotel (Homestead Suites, which was highly recommended by a friend) two days before my trip. Calls to the staff and requests to speak to a manager went nowhere. They promised to have manager call back which never happened. Though I don't mind a budget hotel, the quality level here... More

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Adrian V, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review
19 March 2013

Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay. As this hotel’s manager, I... More

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 27 February 2013

What a wonderful staff they have at the ESA but their building rally needs some upgrades. Wilma was great at checkin taking care of a few little problems that we had with some silverware and needing some extra cups. The hallway carpet in the entire building needs to be replaced. It is wrinkled every where and could become a tripping... More

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Adrian V, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review
19 March 2013

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Saginaw, Michigan
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 25 February 2013

Not the best but worth the money especially if you are only sleeping there. The room fit 6 adults fairly comfortably. Tiny double beds and sofa bed but acceptable. Not a huge breakfast but coffee, instant oatmeal, muffins and granola bars to go. Kitchen area not well equipped for actual eating. Microwave worked and we had the fridge so that... More

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Adrian V, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review
5 March 2013

It was very kind of you Ms. Sherry L. to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Indianapolis - Northwest - I-465. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the... More

Illinois
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 20 January 2013

Apparently a recently acquired property by this company. Pay attention to driving directions, another property with the same name within a half mile, and street access to this location is a bit buried behind other commercial properties. Be aware that as with many extended stay lodgings, day to day housekeeping is not what you would receive at a hotel/motel. Only... More

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Adrian V, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review
4 February 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

Charlotte, North Carolina
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
Reviews in 22 cities Reviews in 22 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 31 October 2012

Staff is great. Housekeeping Great. Price. Over the past ten years i have stopped in at one time or anther at this hotel. It is not perfect, but O'kay. Some of the hotel personel are from other hotels and provided great service.

Was this review helpful? Yes 1
See 13 more reviews by WorldTraveler2492 for Indianapolis
Adrian V, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review
7 November 2012

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Cayuga, Indiana
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 30 October 2012

I have stayed here numerous times over the past year. I rarely experienced any negatives issues. The only negative ones that I had were 1) someone either smoking in the hallway or in their room because the smell was in the hallway and 2) a shower curtain in one of my rooms reeked of a moldy smell and there were... More

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See 4 more reviews by Kandlelight for Indianapolis
Adrian V, General Manager at Extended Stay America - Indianapolis - Northwest - I-465, responded to this review
31 October 2012

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is... More

 
 
 
 
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Additional Information about Extended Stay America - Indianapolis - Northwest - I-465

Also Known As:
Extended Stay Deluxe Indianapolis - Northwest - i-465 Hotel
Extended Stay Deluxe Indianapolis - Northwest - i-465 Hotel Indianapolis
Extended Stay America Indianapolis
Extended Stay Indianapolis
Indianapolis Extended Stay
Address: 9370 Waldemar Road, Indianapolis, IN 46268 (Formerly Extended Stay Deluxe)
Region: United States > Indiana > Indianapolis
Amenities:
Fitness Centre Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #118 of 185 hotels in Indianapolis
Price range (per night): ₹3,585 - ₹5,898
Hotel Class:2.5 star (2.5*)
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